A:Answer Thank you for reaching out to us. If you are pairing okay, that's a good start. Let's ensure that we have the proper input selected on your speaker system and that the volume is turned up on both the speaker system you are connecting the adapter to as well as the iPad itself. If you'd like to troubleshoot further, please give us a call. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.