“My Soundbar 500 produces increased volume from my TV, however, the treble, bass and centre functions don't work. There's no visual indication of the volume level. This morning there is no sound at all from the TV. Any way this can be fixed?”
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Re the Bose reply. We did contact tech support. They said our new Smsung used a different language. We took it back to the shop. They said we should use an optical cable but we had HDMI ARC connection as recommendation?!? He said it was odd the tech support mentioned language. If we need an optical cable why wasn't it supplied? Overall, a very bad customer service with different advice from the shop and tech support
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