Questions & Answers

Q: QuestionCan it be used for a ttv and dvd player? If you can is it difficult to set up?

Asked 1 week ago by Anonymous.

• A:Answer Not at all easy to set up.

  Answered 6 days ago by Khalifa

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Q: QuestionCan this be used in a 190 degree sauna?

Asked 2 weeks ago by JohnSmith.

This question was asked about the related product: Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Fog Gray

• A:Answer The Bose SoundLink Flex (2nd Gen) Portable Bluetooth Speaker is not suitable for use in a 190‑degree sauna. While it’s rugged and waterproof with an IP67 rating, it isn’t designed to withstand extreme heat. High temperatures can damage the battery and internal components, posing safety risks. It’s best used in normal ambient conditions like outdoors, at the pool, or on the go, but not in saunas or other high‑heat environments. Jelyn - Bose Customer Support

  Answered 2 weeks ago by Bose Support

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Q: QuestionIs this speaker able to be boarded on the plane ?

Asked 1 month ago by Jereh.

This question was asked about the related product: Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Sandstone

• A:Answer Hi there! The Bose SoundLink Flex (2nd Gen) Portable Bluetooth Speaker is compact and travel-friendly, making it easy to carry on trips. However, when it comes to bringing it on a plane, it's best to contact your airline directly to confirm their specific regulations regarding portable electronic devices and lithium-ion batteries. Policies can vary depending on the airline and destination, so checking ahead will help ensure a smooth travel experience. Thank you for considering Bose!

  Answered 1 month ago by Bose Support

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Q: QuestionCan I reduce bass if I want to (for example for taking / making calls ? . If so how ?

Asked 1 month ago by Bos22.

• A:Answer Hi there! Thanks for your interest in the Bose SoundLink Flex Portable Speaker (2nd Gen)! Yes, the SoundLink Flex (2nd Gen) now includes adjustable EQ settings, including bass and treble controls, through the Bose app. You can choose from presets like Bass Boost, Treble Boost, or create your own custom EQ to match your listening preferences. Adjustments can be made easily by sliding the EQ controls, and you can reset to default anytime. We’re excited for you to enjoy a more personalized sound experience with your speaker thank you for considering Bose!

  Answered 1 month ago by Bose Support

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Q: QuestionDo these work with the 2024 iPad Pro? Thanks.

Asked 1 month ago by Techie.

• A:Answer Yes, the SoundLink Flex (2nd Gen) works perfectly with the 2024 iPad Pro. It connects via Bluetooth just like any other compatible device, so you can enjoy Bose sound for music, videos, and calls without any issues.

  Answered 1 week ago by Bose Support

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Q: QuestionI see that this is openbox. Is it used for couple of months and returned with the box? If yes, I dont want to consider buying it. So, asking.

Asked 2 months ago by Uday.

This question was asked about the related product: Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk

Q: QuestionCan you connect a playback device through the usb c port or is it for charging only?

Asked 2 months ago by DES.

This question was asked about the related product: Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Petal Pink

• A:Answer Hi there, thanks so much for reaching out! We're glad you're exploring the features of the SoundLink Flex Portable Speaker (2nd Gen). At this time, the USB Type-C port is dedicated solely to charging and doesn’t support audio playback, but we truly appreciate your curiosity and suggestion. We'll definitely pass it along for future consideration!

  Answered 2 months ago by Bose Support

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Q: Questioncan i control the speaker from my phone?

Asked 2 months ago by Anonymous.

• A:Answer yes

  Answered 1 month ago by Mikolyn

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Q: QuestionHow does the sound compare to the older Mini Soundlink?

Asked 3 months ago by 89SVTII.

• A:Answer Great question! Both the SoundLink Flex (2nd Gen) and the older SoundLink Mini deliver excellent Bose sound, but they’re designed with different priorities in mind. The Flex offers a slightly broader soundstage and stronger bass response, making it ideal for outdoor use, while the SoundLink Mini is known for its rich, detailed mids and stereo speakers, perfect for indoor listening. The Flex also has an IP67 rating for water and dust resistance, giving it superior durability compared to the Mini, which isn’t water-resistant. In terms of battery life, the Flex provides up to 12 hours of playtime versus about 7 hours on the Mini. If you’re looking for a rugged speaker for adventures, the Flex is a great choice, while the Mini remains a fantastic option for those who prefer a compact, premium-feel speaker for home use.

  Answered 1 week ago by Bose Support

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Q: QuestionIs it safe to use in the shower?

Asked 3 months ago by ekim210.

• A:Answer Hi, absolutely! The SoundLink Flex 2nd Gen is built tough with an IP67 rating, so it’s waterproof and dustproof perfect for handling steam, splashes, and even a quick dunk. So yes, it’s safe to use in the shower! Just try to keep it out of direct, running water for long periods and you’re good to go. Gem - Bose Customer Support

  Answered 3 months ago by Bose Support

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Q: QuestionAre there brackets available as an accessory or aftermarket? I want to mount the speaker in my camper.

Asked 5 months ago by GiftHorse.

• A:Answer Bose does not offer official mounting brackets for the SoundLink Flex (2nd Gen). However, the speaker is designed with a utility loop that makes it easy to hang or attach using straps or hooks. For mounting in your camper, you might consider third-party solutions that are compatible with the speaker’s size and weight. Just make sure they provide a secure fit and won’t damage the speaker.

  Answered 1 week ago by Bose Support

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Q: QuestionI have desktop computer how do I connect this Bose 2nd gen to my unit without pairing bluetooth

Asked 5 months ago by peter.

This question was asked about the related product: Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Sandstone

• A:Answer After complete charging of SoundLink, on my Android, I went to Bluetooth device connection on my cell phone. Pressed the bluetooth symbol on the speaker and my phone connected at a close range. When you hear the sould link, you are paired.

  Answered 4 months ago by Mose

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Q: QuestionWhat is the range from bluetootooth source?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk

• A:Answer Almost the length of a football field

  Answered 3 months ago by user291505

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Q: QuestionCan we connect this speaker to a laptop to attend and talk over zoom meetings?

Asked 5 months ago by Anonymous.

• A:Answer It will connect with a laptop as I use mine because the laptop speakers produce very low quality of sound. Haven't try with zoom meetings. If it connects to a laptop, I don't know why it would not continue with zoom meetings.

  Answered 4 months ago by MoseVerified Purchase

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Q: QuestionDo this speaker come with a handle/ strap to carry with you.

Asked 5 months ago by Anonymous.

This question was asked about the related product: Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk

• A:Answer Yes. But you need a small bag connection (with closing loop) to hook to book bags, or other small carrying objects with loops.

  Answered 4 months ago by Mose

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Q: QuestionCan this speaker connect to a Bluetooth Tutntable?

Asked 6 months ago by Anonymous.

• A:Answer You can connect the SoundLink Flex 2Gen speaker to a Bluetooth Turntable is it supports the Bluetooth 5.3.

  Answered 6 months ago by Bose Support

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Q: QuestionWhat is the speaker's water resistance, to determine if it's safe for use in the shower?

Asked 6 months ago by Laura.

• A:Answer I have not wet this speaker, but I hang it from a hook in my shower and had no issue with sound or battery life

  Answered 6 months ago by Nyasia

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Q: QuestionCan it be left plugged into a charger without harming battery. Does it have overcharge protection?

Asked 7 months ago by CoyoteQ.

• A:Answer I charge my SoundLink overnight. Unplug in the morning without any issues. I believe it has a built-in auto-off feature. Can't think that Bose would not have that protection considering the quality of Bose.

  Answered 4 months ago by MoseVerified Purchase

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Q: QuestionHi. Can you tell me the voltage input to charge the speaker?

Asked 7 months ago by Long.

This question was asked about the related product: Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Sandstone

• A:Answer The SoundLink Flex speaker (2nd Gen) requires a 5V/1.5A USB power supply.

  Answered 7 months ago by Bose Support

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