A:AnswerHello Dakota,
Thanks for your question. Sorry to hear about the experience. Have you tried removing your Sirius account from the SoundTouch and try adding again? If you are still running into issues, we would like to take a closer a look. We recommend that you reach out to us directly to better assist you by contacting our Bose Support line. You can get contact details on this page: http://bose.life/2qwENj4.
Hope this helps!
Very best regards,
Mohsin-Bose Support
A:AnswerI connected my vizio tv with Bluetooth easily. No cables. BUT I'm wondering if the sound quality will improve with a wired connection thru my tv?? Bose??
A:AnswerHi Clive, that's a great question. Theoretically what you are proposing should work. There might be a slight delay over BlueTooth. Also remember, there is no microphone in this speaker so you would still have to speak into the source device. If you have further questions, feel free to reach out to customer service. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us" Tony– Bose Support
A:AnswerHi, That is unusual behavior. We are sorry to hear that. We would suggest contacting technical support for assistance. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us" Tony – Bose Support
A:AnswerHello Maddie!
This is a great question! You may try connecting the mic to the Aux port, but you may need a mixer too. Microphone to Mixer then Aux input on SoundTouch 20 speaker. It will depend on the Mic if it has a power switch and a 1/4" or 1/8" connection, it might work directly connected. If it's more a professional microphone with an XLR connection, you will need a mixer. Hope that helps! Thank you again!
Take care
A:AnswerAbsolutely! Depending on the specific Amazon Alexa device, you can connect to the SoundTouch 20 III via Bluetooth, or in some cases, a 3.5mm auxiliary audio cable. We hope this helps! - Brian
A:AnswerHi nicr. Thank you for your inquiry! Yes, the SoundTouch 30 will provide louder, fuller sound, as well as deeper bass, in comparison to the SoundTouch 20. They both are incredible sounding systems, but we recommend the SoundTouch 30 if you are looking to fill a larger area with full, powerful audio. We hope this helps!
A:AnswerI just purchased this unit on October 5th and it works flawlessly with Apple Music from my iPhone and MacBook Pro. This is one the reasons I purchased it.
A:AnswerHello Matt, the SoundTouch 20 and 30 systems are identical in function, the difference is in power. The 20 incorporates two built in speakers while the 30 has three speakers with one dedicated specifically to the lower notes. We think you'll be impressed with either but the 30 is definitely a more impactful system that will play significantly louder than the 20. Thanks for the question and have a great day!
A:AnswerDepending on the size of the room you are trying to fill..the 20 would probably do you just fine in a standard room. If you go the 30 route you would want this for a very wide open floor plan to really FEEL the music. Otherwise the 20 would do fine.
