A:AnswerThank you for your interest in Breville® products. Our products are designed and engineered at our global headquarters in Sydney Australia and assembled in China. For more information on the history of Breville® in the global marketplace, please visit our corporate website at http://www.brevillegroup.com.au/.
A:AnswerHow warm the cutting board gets depends upon how long you have the oven on. If you find that the feel of the cutting board is getting too hot, then yes, you'll want to remove anything that may get overheated.
A:AnswerWe are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250421BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.