Questions & Answers

Q: QuestionIs it made in the USA?

Asked 9 months ago by Anonymous.

• A:Answer Thank you for your interest in Breville® products. Our products are designed and engineered at our global headquarters in Sydney Australia and assembled in China. For more information on the history of Breville® in the global marketplace, please visit our corporate website at http://www.brevillegroup.com.au/.

  Answered 9 months ago by Breville Consumer Support

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Q: QuestionWhen done with one air fry cycle can you go to oven bake cycle right away or have to wait until oven cools down before starting another cycle?

Asked 2 years ago by Joyous.

• A:Answer This oven does have Phase Cooking capabilities, meaning it will go directly from one function to another.

  Answered 2 years ago by Breville Consumer Support

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Q: Questionwhat are the interior dimensions of oven? what size cookie sheet can I fit in this oven?

Asked 3 years ago by debp.

• A:Answer External (W) 21.4" x (D) 17.2 x (H) 12.8" Internal Capacity 1 cu.ft. - (W) 16" x (D) 13.5" x (H) 7"

  Answered 3 years ago by Breville Consumer Support

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Q: QuestionI'd like to know the material used for the cooking baskets and trays. I want stainless steel baskets & trays with direct food contact. Are these teflon coated and/or aluminum. If so, please provide stainless steel or cast iron grate options.

Asked 2 years ago by PoconoDave.

• A:Answer The air fry baskets are stainless steel.

  Answered 2 years ago by Breville Consumer Support

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Q: QuestionHello Can the heating element be taken out for cleaning purposes?

Asked 2 years ago by Cleaning.

• A:Answer No, the elements are not made to be removable for cleaning.

  Answered 2 years ago by Breville Consumer Support

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Q: QuestionDoes this oven have a rotisserie feature?

Asked 2 years ago by Knit.

• A:Answer No

  Answered 2 years ago by Joanie

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Q: QuestionWhen in use, will the top and sides of this oven be hot. If I place the cutting board that is compatible with this oven on top, will the top of the cutting board be hot so that I should not store anything like bread on top of the cutting board. Thanks.

Asked 3 years ago by MeiMacUser.

• A:Answer How warm the cutting board gets depends upon how long you have the oven on. If you find that the feel of the cutting board is getting too hot, then yes, you'll want to remove anything that may get overheated.

  Answered 3 years ago by Breville Consumer Support

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Q: QuestionCan I control it (via wifi) on my phone (start, adjust temp/cooking mode, turn off, etc.) without using the Joule recipes?

Asked 2 years ago by justin.

• A:Answer No

  Answered 2 years ago by Joan

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Q: QuestionHi, Before we purchased this, I read that the alert sound could be turned down or muted. For some reason our dog panics at the sound, so we happily upgraded from our previous Breville partially because of new feature. How do we adjust or mute? Thanks!

Asked 2 years ago by ScaredyDog.

• A:Answer Volume setting in the app. Easy!

  Answered 2 years ago by mrmcmena

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Q: QuestionCan I use a 3rd party bbq probe to watch food temperature? It is WiFi to my phone app?

Asked 2 years ago by TMcGee.

• A:Answer Yes

  Answered 2 years ago by JERRY

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Q: QuestionDoes the oven’s interior non-stick coating contain any PFAS/PTFE chemicals?

Asked 8 hours ago by Anonymous.

Q: QuestionCan I bake a 14 inch pizza?

Asked 1 month ago by Joyce.

• A:Answer No, the instructions say you can use a 13in pizza Stone, but to be realistic the pizza should only be 12in. It works very well.

  Answered 1 week ago by GFamilyVerified Purchase

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Q: QuestionCan I bake two pies at the same time or cakes in the Joule?

Asked 2 months ago by Jimboamatx.

• A:Answer The internal capacity of this oven is1 cu.ft. - (W) 16" x (D) 13.5" x (H) 7"

  Answered 2 months ago by Breville Consumer Support

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Q: QuestionCan I use this to cook for a family of six?

Asked 4 months ago by Ju.

• A:Answer The Breville® BOV950 Joule® Oven Air Fryer Pro can cook large dishes.

  Answered 4 months ago by Breville Consumer Support

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Q: QuestionI've had this for about a year and a half and it's already broken! For some reason the door catches when I try to close it and I have to push it past a click. The timer not work anymore and it shuts off after a few minutes. Anyone have a fix?

Asked 7 months ago by Sandi22.

• A:Answer We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250421BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.

  Answered 6 months ago by Breville Consumer Support

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Q: QuestionCan this be used as a convection oven/toaster also ?

Asked 9 months ago by Harry.

• A:Answer Yes it can.

  Answered 7 months ago by Shore

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Q: QuestionDoes it have a dehydrator?

Asked 11 months ago by DecisionMode.

• A:Answer Yes

  Answered 7 months ago by Saalik

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Q: QuestionCan you use use a regular glass baking dish?

Asked 11 months ago by Charlie.

• A:Answer You'll want to check with the maker of the glass dish to see if it's safe to use in a toaster oven.

  Answered 11 months ago by Breville Consumer Support

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Q: QuestionHow much space is required from oven to wall on all sides and from top of oven to overhead kitchen cabinet

Asked 1 year ago by Crabby52.

• A:Answer Ensure there is a minimum distance of 4" (10cm) of space on both sides of the appliance and 6" (15cm) above.

  Answered 1 year ago by Breville Consumer Support

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