A:AnswerYou may benefit from a different sprayhead. Please call BUNN customer service at 1-800-286-2866 and we would be happy to troubleshoot this with you and send you the free part that you need.
A:AnswerIf you have an NHS then the lever or the rocker arm is not visible. If you are missing the rocker arm please send a private message and we will send one to you.
A:AnswerThe rocker arm is located in the water holding tray at the top of the machine. You can remove the entire top of the machine much like you would a tupperware lid, the the rocker arm just clips into place. To receive a rocker arm please send a private message with your name and address. Thank you!