“The specs on the website are saying that the freezer is a manual defrost - is that correct? Has anyone had issues with frost buildup? I can't fathom spending this much money on a refrigerator and having to manually defrost the freezer.”
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We truly appreciate you reaching out about this great refrigerator and apologize that information regarding its defrost feature has not been more readily available and truly apologize for any inconveniences this may cause. This refrigerator features Adaptive Defrost (or Frost Guard) means that the refrigerator will only defrost as needed. It accounts for door openings and usage to determine when it is necessary to defrost and how long the defrost cycle needs to run. If the refrigerator is not being frequently used (for example, your family is on vacation), it will not defrost as often. The Adaptive Defrost feature also utilizes a "Pre-Chill" function to lower the freezer temperature prior to the defrost cycle. This lowering of the freezer temperature allows the freezer to return to its set temperature point more quickly once the defrost cycle is complete. All of this amounts to minimal thawing of foods and refreezing during the defrost cycle. The result is that it reduces freezer burn. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@Café
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