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Questions & Answers

Your price for this item is $3,689.99
Page Showing 21-39 of 39 questions
  • Questiondoes this Refrigerator have a shaved or crushed ice option?

    Asked by Anonymous.

    • Answer Crushed ice

      Answered by Anonymous

  • QuestionCan you customize the amount of hot water dispensed at one time above 10oz?

    Asked by poodlegirl.

    • Answer Hey there! We appreciate your interest in this gorgeous refrigerator and are happy to help. The maximum hot water that can be dispensed at one time is 10 ounces. However, additional hot water can be dispensed by restarting the hot water feature. If you have any additional questions, we’re here to answer. Have an amazing day. -Gina@Café

      Answered by Cafe Appliances

  • QuestionCan the doors be removed and if so, what is the depth of the fridge without doors? The space between our kitchen island and the wall that will be on the right side of the fridge is too narrow to fit it in with the doors on based on given measurements.

    Asked by Jessica.

    • Answer Hi! Thanks for reaching out. The doors can be removed if need be. With them removed, the case depth would become 29.375". We'd recommend taking a look at your unit's installation instructions, which you can view here as well: https://files.bbystatic.com/CJCxK06tcHqvw3k%2F9J1IiQ%3D%3D/AC05143E-7334-4B6F-8CBC-FFE04F962B8A.pdf - Hope this is helpful! Best wishes. -Michael@Cafe

      Answered by Cafe Appliances

  • QuestionHow is the noise level on this fridge? Previously had a Samsung which was awlful. It ran constantly and also made a very high-pitch noise when compressor was running.

    Asked by Consumer.

    • Answer This a very quiet refrigerator. Excellent in every way

      Answered by Fox1

  • QuestionHow do you clean out the drain hole?

    Asked by Lollipop.

    • Answer Hello- Thanks for giving us the opportunity to address your question. We are sorry to hear that you are having trouble with the drain tube. Refrigerators with automatic defrost have a drain tube that carries water from the defrost cycle to a fixed drain pan under the refrigerator. There is no routine maintenance for the defrost drain tube or pan. If you have a clogged drain tube, you might see ice and/or water inside on the freezer floor or on the floor in front of the freezer. You may also see water under the full width drawer in the fresh food section. These models require some disassembly to access the defrost drain tube, so we recommend that you contact GE Consumer Service at 1-800-432-2737. If you have any additional questions, feel free to reach out. We are happy to help!- Kianna@Cafe

      Answered by Cafe Appliances

  • QuestionThe freezer is too warm and doesn’t seem to be cooling when I try to reset it. What should I do?

    Asked by Silly.

    • Answer Hello - we are sorry that your freezer is too warm and doesn't seem to be cooling, even when you reset it. We can understand how discouraging this must be. For the freezer compartment to cool properly, make sure it contains a reasonable amount of food/items to retain the set temperature. Also, you want to check that the door can properly seal and that there is nothing blocking it from doing so. There are some additional troubleshooting tips in an article titled, "Refrigerator, Not Cooling Enough" on our website that you could review. If the issue persists after testing out those options, then we suggest scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your refrigerator. You can schedule service by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope these insights help. Be well, Kelsey@Café

      Answered by Cafe Appliances

  • QuestionHow does the left side door (door with water line to it) get removed ? Need to remove the doors to get in kitchen

    Asked by Steve.

    • Answer Hello, thank you for your question and interest in this wonderful refrigerator! You can view page 25 of the installation instructions, linked here, where it details how to remove all doors from the unit: https://files.bbystatic.com/CJCxK06tcHqvw3k%2F9J1IiQ%3D%3D/AC05143E-7334-4B6F-8CBC-FFE04F962B8A.pdf If you have any further questions or concerns about this refrigerator, please don't hesitate to reach out as we are always here to help! -Chris@Café

      Answered by Cafe Appliances

  • QuestionDoes this come without ice or water dispenser?

    Asked by mimi.

    • Answer Hello, thank you for your question. This model of refrigerator does not come without the ice and water dispenser, however you can opt to turn the ice maker off and not install the water line if you do not want access to those features. We also offer French door refrigerators that do not have a dispenser if you would prefer, such as the CWE23SP4MW2 or CWE19SP4NW2. We hope this helps! -Chris@Café

      Answered by Cafe Appliances

  • Questionis this item in stock?

    Asked by Anonymous.

  • QuestionIs this a fingerprint resistant finish?

    Asked by Prints.

    • Answer Hello Prints - We appreciate your interest in the CFE28TP2MS1 and we are happy to help! This refrigerator does not have a fingerprint resistant finish. Thanks for checking. Olga@Cafe

      Answered by Cafe Appliances

  • QuestionHow much electricity , in dollar amounts, does it cost monthly to run the hot water option for coffee ?

    Asked by Wayne.

    • Answer Hello Wayne - Thank you for reaching out about this spectacular refrigerator. We are happy to help in anyway possible. The cost of creating hot water in this model can vary based on many factors. The energy used for only the the hot water dispenser would be an extremely small amount per month. The average energy cost for the entire refrigerator for an entire year is $87 based on the Energy Guide provided with this model. We hope this helps. Please let us know if you have any more questions. - JB

      Answered by Cafe Appliances

  • QuestionIs back side of refrigerator black color?

    Asked by Anonymous.

    • Answer Hi - Thanks for considering our Café French Door Refrigerator with Hot Water Dispenser Model CFE28TP4MW2! Matte White models have a dark gray case side color, and Brushed Bronze handles and knobs. On nearly every piece in the Café Customizable Professional Collection, you have the option to change your hardware to a different finish. Learn more about customization at https://www.cafeappliances.com/custom-hardware - Keep in touch! Sue

      Answered by Cafe Appliances

  • QuestionHow to take away glass inside to clean it

    Asked by Lilico.

    • Answer Hi Lilico - Thanks for choosing Café Model CFE28TP2MS1! To remove a glass shelf, simply tilt the shelf up at the front then lift the shelf up at the back and bring the shelf out. Here's the link to the Use and Care Manual for complete details: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF - Keep in touch at cafeappliances.com. Sue

      Answered by Cafe Appliances

  • QuestionWhat is the back-to-front dimension with freezer drawer open?

    Asked by freezer.

    • Answer Hi - Thanks for considering Café™ Model CFE28TP2MS1! Depth with freezer door completely open (w/o handle) is 51". Depth with freezer door completely open (w/ handle) is 53-1/2". We suggest viewing the Specifications document at the following link for more details: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CFE28TP_4MW2_3MD1_18.pdf&_ga=2.268854769.1608218066.1581341508-1573675575.1578588307 - We'd love to have you in the family. Keep in touch at: https://www.cafeappliances.com/ - Sue

      Answered by Cafe Appliances

  • QuestionWhat side of the back of the refrigerator is the power cord on? Is it low down near the floor, or higher up?

    Asked by Anonymous.

    • Answer Hi there, The power cord itself is 61" long and is located near the bottom right side of the unit. Specifically, when facing the unit, the cord is on the right hand side, 8" up and 2" to the left. We hope that this helped! Thank you so much for your question. -Michael

      Answered by Cafe Appliances

  • QuestionWhat is the height of the refrigerator?

    Asked by Dave.

    • Answer Hi Dave - Height to top of door= 70 1/2". Height to top of hinge= 69 7/8 in. Height to Top of Case= 69 in. We suggest to view the Specifications document at the following link for more details including product dimensions: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CFE28TP_4MW2_3MD1_18.pdf - Thanks for your interest! Keep in touch at www.cafeappliances.com - Sue

      Answered by Cafe Appliances

  • QuestionDoes this refrigerator come with a Keurig option? I believe when I was looking at this a few months ago, this option existed. Thanks!

    Asked by ChristyL.

    • Answer Hi ChristyL - CFE28TP4MW2 (Matte White) is not available with Keurig feature at this time. We encourage you to explore our Café Customizable Professional Collection at: https://www.cafeappliances.com/ - Keep in touch! Sue

      Answered by Cafe Appliances

  • QuestionThis matte white refrigerator has black sides. Are they unfinished? Is it not intended to be a freestanding refrigerator but one that is counter set? Is this look purposefully designed to be matte white, black with brushed bronze handles?

    Asked by Gin.

    • Answer Hi Gin - The Matte White Café Customizable Professional Collection has dark gray sides and Brushed Bronze hardware. CFE28TP4MW2 is not counter-depth design. You can view the Quick Specs for all product dimensions at the following link: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CFE28TP_4MW2_3MD1_18.pdf - We also offer Café™ ENERGY STAR® 22.2 Cu. Ft. Counter-Depth French-Door Refrigerator with Hot Water Dispenser CYE22TP4MW2. See Quick Specs for product dimensions: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CYE22TP_4MW2_3MD1_18.pdf - Also, on nearly every piece in the Café Customizable Professional Collection, you have the option to change your hardware to a different finish. Explore the collection at https://www.cafeappliances.com/ - Thanks for your interest. Keep in touch! Sue

      Answered by Cafe Appliances

  • QuestionIs the matte white finish on the sides as well as the front? I would be purchasing this as a free-standing refrigerator.

    Asked by Inquisitive.

    • Answer It is black on the sides. Only the doors are matte white.

      Answered by Markus