Questions & Answers

Q: QuestionDoes the oven show the temperatures as it warms up while preheating for regular and convection baking?

Asked 7 months ago by Bwarn.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

• A:Answer This range will display "PRE" while it is preheating and will give an audible signal when it is done. -Kacie@CafeAppliances

  Answered 7 months ago by Cafe Appliances

  
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Q: QuestionIs this oven configured to limit current draw to 40 amps? The specs say you need a 40 amp breaker but if you have everything on at once it would pull nearly 64 amps.

Asked 10 months ago by Scooter.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

• A:Answer The CHS950P2MS1 requires a 40 amp circuit breaker. For more details, please review the "Electrical Requirements" section on pg, 2 of the Installation Instructions.

  Answered 10 months ago by Cafe Appliances

  
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Q: QuestionUnder what conditions will the cooling fan turn on? How long wil it run after turning on? How loud is it? Please be VERY SPECIFIC, No general answers I do not want another range with an annoying fan

Asked 1 year ago by FANQUESTIONS.

This question was asked about the related product: Café - 7.0 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range - Matte White

Q: QuestionCan the top oven accommodate a large cookie sheet?

Asked 1 year ago by Jamie.

• A:Answer The upper oven can accommodate any sheet that fits inside of the internal measurements. The internal dimensions for both ovens are listed below: -Upper: 24 W x 10-1/8 H x 19-1/8 D -Lower: 24 W x 15 H x 20-5/8 D

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionDoes the white surface scratch? Is it hard to keep new looking?

Asked 1 year ago by DonnaS.

• A:Answer The induction stove top is black ceramic material. There are special products to clean and protect it. It’s best to clean it right away, and do your best to avoid scratching. We haven’t scratched ours yet!

  Answered 1 year ago by LAST

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Q: QuestionDoes the oven sit on rolling casters so it can be removed without scratching the floor?

Asked 1 year ago by Pwhiteside.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

• A:Answer There aren't rolling casters on your range, but you can raise the leveling legs so that you will be able to easily roll. We recommend checking the leveling instructions in the manual.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionIs there a back guard for splashes available.

Asked 1 year ago by Edp.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

• A:Answer There is a vent trim included with the range that must be installed. Beyond that, we do not offer a back guard or backsplash for use with this range.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionIn two questions you say that it requires a 3 or 4 prong power cord with details. What you don't say, is does the oven actually come with those power cords? Or do they (it) need to be purchased separately?

Asked 1 year ago by AngryGardenerFarm.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range - Stainless Steel

Q: QuestionI have cook top and build in oven right now . I would like to replace with induction duble oven stove . Can I use existing power outlet or I need different type ? Thx

Asked 1 year ago by Amanda.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

• A:Answer This beautiful Café range requires a 240 volts, 40 amp circuit to operate properly. We encourage you to check the power requirements for your existing cooktop and wall oven to determine if you have sufficient electrical service available. If you do, consider taking a photo of your existing outlet to help you choose the correct power cord for your range.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionWhat is the maximum temperature of the ovens?

Asked 1 year ago by TImK.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

• A:Answer The maximum baking and broil temperature available to choose is 550°F.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionWhat is the height of the tallest pot the lower oven can accomodate? The distance from the top of the lowest rack setting to the bottom of the upper element

Asked 1 year ago by mwgalen.

• A:Answer Hello- Thanks so much for your interest in our beautiful Double Oven Induction Convection Range. We are happy to help. Usable height from top of lowest rack position to bottom of upper electric element is approx.: 6½” Upper Oven and 11” in the Lower Oven. We hope this is helpful. If you have any other questions, please let us know. We are here to help! Joyce@Cafe

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionWhat is the weight capacity of the exterior range? Asking in relation to pressure canning. Would the stove support a 23 quart pressure canner with filled jars?

Asked 1 year ago by greens.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

• A:Answer Hello- Thanks so much for checking with us. It depends on the weight. If your canner and filled jars are over 50 pounds, we recommend reducing the weight a couple pounds. Our range and cooktop glass cooking surfaces (radiant, induction, gas-on-glass) are tested for a maximum weight limit of 50 pounds. Note: All gas burner and electric coil cooking surfaces are also tested to this weight. We hope this is helpful! If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionWhat are the diameters of the cooking elements/magnets?

Asked 2 years ago by Tom.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

• A:Answer Hi there! We appreciate you reaching out with your question. There are 3 sizes of burners. There are two 6" burners, two 8" burners, and one 11" burner. For more information on the specs of this unit, see the specifications under this model on our website. Reach out with any additional questions, we're happy to help! Julia@Cafe

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionWhat functions does the SmartHQ app provide for the CHS950P4MW2 range? I've done some google searches, and I'm underwhelmed.

Asked 2 years ago by AlCa.

• A:Answer Hi - Thank you for reaching out to us. When connected to your home WiFi and the GE SmartHome app you will be able to turn the oven on or off remotely, adjust the oven temperature, set the timer and receive notifications. Wonderful features meant to save you time and energy while cooking. We hope you choose this beautiful Café range for your home. Kind regards - Vikki@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionI already have an electric oven do I have to upgrade the current service to have the induction oven installed

Asked 2 years ago by Pris.

• A:Answer Hi - We appreciate your interest in our beautiful Café slide-in double oven induction range. The specifications for this model calls for a 240 volt circuit protected by a 40 amp fuse or breaker. You may very well have the electrical circuitry needed for the range without making any modifications. We are confident you will be thrilled with the operation and appearance of this great range. Please contact us again if you have additional questions or concerns. All our best! Vikki@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionIs there a way to lock out the knobs to make sure the cook top doesn't accidentally get turned on?

Asked 2 years ago by JSTO.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

Q: QuestionWe would be replacing a gas range. The back of the range has an area that is recessed (not flush) What is the measurement and location of the space on the back of the range where the gas outlet would fit so the range could still be flat against the wall.

Asked 2 years ago by ToolBelt.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

Q: QuestionI have this range and overall love it. But the top oven does not seem to cook evenly. When cooking, the part of the food that is facing the back ends up more cooked and darker than the part facing the front of the oven. Is this range defective?

Asked 2 years ago by KMW2000.

• A:Answer Hi there, thanks for reaching out. We can certainly understand wanting to check on this. In this case, we'd recommend taking a look at two articles on our GEA website titled RANGE & WALL OVEN - OPTIMAL BAKING PERFORMANCE and RANGE & WALL OVEN - OVEN TEMPERATURE BAKE TEST. If you try these tips and are still having issues with uneven cooking, service may be needed to investigate further. Our team can be contacted by calling: 1-800-432-2737 - Monday – Friday: 8 a.m. – 9 p.m. ET, Saturday – Sunday: 8 a.m. – 6 p.m. ET. We do hope this helps and that this is taken care of for you soon. -Michael@Cafe

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionWhat is the exact size of the largest induction zone field? In other words, what is the maximum size skillet bottom that it would effectively heat edge to edge?

Asked 2 years ago by Dave.

This question was asked about the related product: Café - 6.7 Cu. Ft. Slide-In Double Oven Electric Induction Convection Range, Customizable - Stainless Steel

• A:Answer Hey there - we checked the information for this unit, and we can confirm that the largest element is the right front element with an 11" diameter. We recommend getting a pan that matches this size, but the minimum size acceptable is a pan with a 7" diameter. Keep in mind that using a smaller pot on a larger burner will generate less power at any given setting. -- We hope this response was helpful, and please reach out to us once more if we can assist you further. Have a great one. - Pablo@Café

  Answered 2 years ago by Cafe Appliances

  
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