Questions & Answers

Q: QuestionDoes this charger have surge protection?

• A:Answer Yes, the ChargePoint Home Flex Hardwire is equipped with surge protection.

Q: QuestionCan I use this charger with a Tesla vehicle?

• A:Answer Yes, this charger is compatible with Tesla vehicles, as well as other leading EV models.

Q: QuestionHow long is the charging cable that comes with this unit?

• A:Answer The charging cable included with this unit is 23 feet long.

Q: QuestionHow much faster can this charger charge my electric vehicle compared to a standard outlet?

• A:Answer This Level 2 charger can charge your EV up to 9 times faster than a standard outlet.

Q: QuestionWhat is the maximum amperage this EV charger supports?

• A:Answer The ChargePoint Home Flex Hardwire supports a maximum amperage of 50 amps.

Q: QuestionDoes this model have a J1772 connector?

Asked 2 years ago by Brian.

• A:Answer I also have the same question and believe the description from Best Buy is Incorrect. If you type the Best Buy Model No. into Google, you will find it on Amazon and Home Depot, and they do not state it's with the Tesla Connector, which agrees with the other Question on the Best Buy page. I called the manuf., Chargepoint, and they could not confirm as they don't use a Model No. on their site.

  Answered 2 years ago by Anonymous

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Q: QuestionWhy is Tesla in the name for this product? I believe this model number has the non-Tesla plug configuration, is that correct?

Asked 2 years ago by aa100.

• A:Answer Yes that is correct. Using on my Kia Ev6.

  Answered 2 years ago by RandyVerified Purchase

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Q: QuestionWill this work on a 240 volt 30 Amp circuit? I have a 10/3 cable going to my garage so cannot exceed 30 amps.

Asked 2 years ago by Gregg.

• A:Answer From the ChargePoint Website; "AT A GLANCE Works with circuits rated from 20 to 80A. Delivers up to 50A of power for fastest charging. Best choice for outdoor installation. Available with both J1772 and NACS (Tesla) connectors." and "Customize your charge. Home Flex has flexible amperage settings from 16 to 50 amps and comes with both plug-in and hardwired installation options." I havent installed mine yet, but you should be able to customize your output so that it does not exceed 30amps, Setting might be controlled by ChargePoint remotely.

  Answered 1 year ago by ThomasM

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Q: QuestionWill this be restocked soon?

Asked 8 months ago by BlackIce.

Q: QuestionDoes this come with the NEMA 6-50 and NEMA 14-50 plugs in the box or do I have to purchase whichever plug I need separately. TIA

Asked 2 years ago by Droneman.

• A:Answer This is a hardwired configuration which does not include either plug. You need to select the appropriate plugs by looking up the Charge Point and then selecting those connectors. I believe it costs $50 more =/-

  Answered 2 years ago by Getrusty

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