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Questions & Answers

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  • QuestionHow do I set up the eufy Chime?

    • Answer Setting up the chime is easy. You plug it into a wall outlet, connect it to your 2.4 GHz Wi-Fi network, and follow the app prompts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the eufy Chime work with all eufy doorbells?

    • Answer This chime is designed for wired doorbells. It's not compatible out of the box with battery-powered doorbells or outdoor cameras. However, you can connect it to a battery-powered doorbell if you use a eufy HomeBase 2, HomeBase S380 (HomeBase 3), and a USB dongle.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow will I know when someone is at the door?

    • Answer You'll hear the chime ring throughout your home and receive real-time notifications on your phone when someone rings the doorbell or if motion is detected at your door.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I customize the sound of the eufy Chime?

    • Answer Yes, you can choose from 8 different chime options and adjust the volume to your liking.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the main function of this eufy Chime?

    • Answer This add-on chime provides instant alerts when visitors arrive at your home. It works with the eufy Video Doorbell E340.
    This question and answer was generated by AI based on customer and product data.
  • QuestionI just got the E340, and will be wiring it to the house and using the house chime. Can I add this to extend the chime to other parts of my house?

    Asked by Jolo.

    • Answer Yes, you can extend the chime sound to other parts of your house using the Add-On Chime for your eufy Security Video Doorbell E340. Here are the steps and details to help you: Add-On Chime Compatibility: If your E340 is wired, you can use the Add-On Chime for 2K/1080P Wired Doorbell (PN: T8740). It must work with this type of doorbell, and you can set up notifications in additional rooms using this device. If it’s a battery-powered variant, then be sure to choose the correct Add-On Chime (PN: E8741) that works solely with the HomeBase 2. Setup Process: Bind the Add-On Chime to your eufy account through the Eufy Security App. Attach the Add-On Chime to your existing system. Once added, it will act as the ringing device for doorbell alerts. Additional Features of Add-On Chime: High-quality alert ringtones (8 options available). Adjustable volume with 3 levels. Works wirelessly via RF 433MHz with power requirements of 110-240 VAC. This add-on will allow you to extend the doorbell chime coverage to other places in your house where you need notifications.

      Answered by Eufy Team

  • Questionwhat is the manufacture model number for this chime

    Asked by chas.

    • Answer T8023121

      Answered by Eufy Team

  • QuestionDescription is unclear, do I need a Homebase *and* a dongle to connect to the battery powered doorbell or just one of the two?

    Asked by Mark.

    • Answer Sorry to say that it does not work independently. You need at least the HomeBase and the battery-powered doorbell for the Chime Add-On to work properly.

      Answered by Eufy Team