Questions & Answers

Q: QuestionMy PC virus software expired and before I could renew it something got into it. Now the mouse and keyboard barely do anything and it's acting like a new operating system is in it that I didn't install in it . If I bring it in can you help restore it ?

Asked 9 years ago by Ibrokeitcanyoufixit.

Q: QuestionI lost Internet access on my 2 month old hp laptop. All other devices are connected just not the lap top.

Asked 9 years ago by Rick.

Q: QuestionCannot send Emails on Outlook

Asked 9 years ago by Limeyboy.

Q: QuestionI can't open certain websites and others open with no problem. This started a couple of weeks ago. OS is windows 10 and I just renewed McAfee.

Asked 9 years ago by Rocket.

Q: QuestionWhat is the cost of having my computer checked and clean-up and then installing a new video card for me . If they can how long does it usually take for something like this and can they give me advice on what video card I should upgrade too.

Asked 9 years ago by Anonymous.

Q: QuestionI purchased two HP screens from BB and would like for them to be connected to my docking station. Does Geek Squad handle this type of setup? What is the cost?

Asked 9 years ago by Granny.

Q: QuestionMy desktop turns on but all I see is a black screen. Can this be fixed? Thanks!

Asked 9 years ago by Kisha.

Q: QuestionI just purchased new hp pc and cannot find a place to enter new contact information for email.

Asked 9 years ago by cantan.

Q: QuestionAfter I updated to Windows 10 my computer falls into sleep mode/hibernation and I have changed the power settings and that did not work. I have now found an additional "advanced power setting" but I am unable to wake up my computer, what can I do?

Asked 9 years ago by Trisha.

Q: QuestionI have a HP i7 desktop with a 27 in HP monitor. I am not getting any audio? Help!

Asked 9 years ago by DS.

Q: QuestionHow do I go about scheduling on-site setup of my new Dell desktop and my new Epson printer? Thank you. Diana

Asked 9 years ago by matilda.

Q: QuestionMy computer no longer recognizes any files on my Samsung phone (SM-G900V) Do you fix that kind of problem?

Asked 9 years ago by Roger.

Q: QuestionThe mail icon on my mac pro doesn't respond when I click it. There is a black dot under the icon. What is wrong?

Asked 9 years ago by Billygene77.

Q: QuestionDo you install wireless printers? How much would it cost?

Asked 9 years ago by Lovee.

Q: QuestionHow soon can you come to install my laptop if I get it tomorrow

Asked 9 years ago by bunnyone1.

Q: QuestionDvi not working

Asked 9 years ago by Austin.

• A:Answer Purchase a new DVI cable to test if it is a broken connection If the issue persists the monitor might be bad Test with another device otherwise or DVI port on your PC / GPU might be bad OR call Geek Squad for this Service

  I would recommend:

  • 

    On-Site Device Diagnostic & Repair

    User rating, 4.07 out of 5 stars with 14 reviews.

    (14)
  • 

    Insignia™ - 6.5’ DVI-D Single Link Cable - Black

    User rating, 4.69 out of 5 stars with 1572 reviews.

    (1,572)

  Answered 9 years ago by Hiddensquid

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you fix a ChromeBook 2 in screen crack?

Asked 9 years ago by Anonymous.

• A:Answer No I can’t fix i need my to be fix can bestbuy

  Answered 4 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwindows 10 won't boot canyou fix?

Asked 9 years ago by RonParks.

Q: QuestionCan Windows 10 be removed from by new Dell Inspiron so I can change to Windows 7?

Asked 9 years ago by AuthorJohn.

• A:Answer Yes...

  I would recommend:

  • 

    On-Site Device Setup

    User rating, 4.72 out of 5 stars with 7356 reviews.

    (7,356)

  Answered 9 years ago by Hiddensquid

  Helpful (0)Unhelpful (0)ReportAnswer this question