Questions & Answers

Q: QuestionDoes this cooler have customizable lighting?

• A:Answer Yes, the cooler features customizable RGB lighting.

Q: QuestionHow many fans are included with the cooler?

• A:Answer The cooler comes with 2 fans.

Q: QuestionCan I add an LCD upgrade kit to this cooler?

• A:Answer Yes, you can add an ELITE LCD Upgrade Kit (sold separately) to personalize your cooler with a vibrant LCD display.

Q: QuestionWhat type of bearings are used in the fans of this cooler?

• A:Answer The fans in this cooler use Fluid Dynamic Bearings (FDB).

Q: QuestionWhat is the maximum fan speed of this cooler?

• A:Answer The maximum fan speed is 2100 RPM.

Q: Questionmy fans r loud and i just bought it so do i need to take it back or do i need to change it and best buy installed it to.

Asked 1 year ago by charles.

• A:Answer Hello, Installing the appropriate iCue app and then controlling the fans within it will alleviate your issues! -Art

  Answered 1 year ago by Corsair

  
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Q: QuestionDo I have to buy coolant for this to work properly?

Asked 1 year ago by Andrew.

• A:Answer No! Coolant is included. There is no way to fill. This is good to prevent leaking.

  Answered 1 year ago by BrianBVerified Purchase

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Q: QuestionDoes this have the pump on the cpu cooler core or in the radiator ?

Asked 2 years ago by tr4gik.

• A:Answer The pump is on the core.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this particular aio come with the commander core that powers a total of 6 fans and 6 rgb? I just ordered and don’t know if I need to pick it up

Asked 2 years ago by Jess.

• A:Answer It does. The commander core has 6 fan ports and 6 RGB ports as well as a temperature probe input. I got rid of the PWM repeater that came with my case and hooked up all 6 of my fans (all AF120s in a 5000D Airflow) and it works perfectly.

  Answered 2 years ago by Suspect12Verified Purchase

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Q: QuestionMy Corsair icue h100i elite capellix xt is only blinking red and my pc won’t turn on what do I do

Asked 9 months ago by Gabe.

• A:Answer I just experienced this same issue it’s a cpu is over heating issue it could be the pump for the cooler isn’t working, it could be a clog or not wired/ something got unplugged or broken I would double check everything and if it still doesn’t work contact Corsair directly they have a 2-3 year warranty on their equipment but the I cue h100i has a 5 year warranty

  Answered 4 months ago by MatthewRVerified Purchase

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Q: Questionwill this be able to handle a am 5 cpu ?

Asked 1 year ago by zockstrat.

• A:Answer it handles a core i9 13900k on stock so id say yes

  Answered 1 year ago by DestinyHVerified Purchase

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Q: QuestionIs this pc part compatible with another brand of pc from bestbuy website. SKU:6530469 I spoke to someone in 2023 and they had told me to consider buying this to replace mine which is a DEEPCOOL CASTLE 240EX DP-GS-H12-CSL240EX Water Cooler

Asked 1 year ago by Randy.

• A:Answer It should work with any system with modern processors. This comes with all brackets for mounting you just need to match up the mounting holes with your motherboard mounting sockets to determine the correct bracket to use. Should work fine. Works with modern AMD & INTEL processors. Good luck!! :)

  Answered 1 year ago by AustinVerified Purchase

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Q: QuestionI’ve been using this cooler for around a month and 1 of the fans stopped appearing in the app and soon after the fan stopped spinning but RGB still work. I have changed the port it is plugged in to and still nothing. Help?

Asked 1 year ago by Christian.

• A:Answer I’ve noticed in my research for this answer that since one of the more recent software updates there has been several bugs. No fans show up at all on mine, Im looking at trying to find the last version that worked well and installing it. Not sure if possible but until another update may be the only solution.

  Answered 1 year ago by MPriceVerified Purchase

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Q: QuestionI was wondering if i could fit it into my HP OMEN 40L

Asked 2 years ago by David.

• A:Answer Yes

  Answered 2 years ago by MurtBVerified Purchase

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Q: QuestionCan these just stay on one color like red?

Asked 2 years ago by Chabu.

• A:Answer Yeah, download the iCue program by Corsair and you can control the rgb on the cooler easily

  Answered 1 year ago by TheHighestVerified Purchase

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Q: QuestionI only have a single usb 2.0 header on my motherboard that is currently being used ( I ordered a splitter that's on the way) but in the mean time is it safe to run the cooler only using sata for now?

Asked 2 years ago by Anonymous.

• A:Answer Hi, It would be recommended to install when this cooler when a USB 2.0 header is available. If you have any additional questions, please feel free to reach out to support via our website. -Albert

  Answered 2 years ago by Corsair

  
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Q: QuestionWill this plug n play in an asus G10ce?

Asked 2 years ago by Bill.

• A:Answer You should have space for a top or front mount. the 360MM version would prob be too big to fit

  Answered 2 years ago by jeromesm3Verified Purchase

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