A:Answerjust call CROCK POT EXPRESS at this number 800-323-9519 and with your model number found on the bottom of your product ... should begin with CSS if it is a pressure cooker... there is also a number for replacement orders that will assist you also.. same number and they list the other number also .. crock pot was bought out by he NEWELL COMPANY AND THEY HAVE GREAT CUSTOMER SERVICE PEOPLE...
A:AnswerYour question is hard.
Technically since your buying it new. It is guaranteed not open. Now if you want to make sure go ahead and check it before you walk out the store your picking it up.
Anyway Best Buy do offer an open boxes purchase at a lesser price if that helps it.
For the return policy. It really depends on the item you purchase. My answer may not be helpful but some items I purchase or my husband do get return if it didn’t satisfy our needs.