Questions & Answers

Q: Questionthis is a great pc for the value! it has held up excellently over the years!

Asked 1 month ago by rainbowpcuser.

Q: Questionwhat is the AIO cooler included in the system?

Asked 1 year ago by Sideshowjake.

• A:Answer A

  Answered 1 year ago by MichaelFVerified Purchase

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Q: Questionthe specs for the PSU says "up to 800w". what PSU is in the system?

Asked 1 year ago by Sideshowjake.

Q: QuestionWhy do my screens turn black randomly? i feel like the gpu isnt getting enough power and is causing my monitors to go black. same happens when the cables connecting the gpu to the psu is touched. is there a way i can trade the pc in and get it fixed?

Asked 3 years ago by Liam.

• A:Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhy does the computer I purchased only work with the CPU light, but the fan light doesn't work?

Asked 3 years ago by Tony.

• A:Answer Check the connections on the back panel (completely white). Those wires are generally taped together but I noticed that the slightest movement will affect your lighting or undo them altogether.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questiondoes a 280mm water cooler fit in here ?

Asked 3 years ago by Anonymous.

• A:Answer Thank you for reaching out to us. Unfortunately, this system will not support a 280MM cooler. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow do you change the LED colors? I have read about the button by the usb ports on top of the computer, but all it does is restart my PC? Is there some way to fix this issue?

Asked 3 years ago by Joey.

• A:Answer You are pressing the Power button, the LED button is a tiny square just past the USB ports on top about half way down the top.

  Answered 3 years ago by TRDOFFROADGUY

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Q: QuestionIs it just me or are the fans really loud? I can hear it even when watching videos.

Asked 3 years ago by Dylan.

• A:Answer Thank you for reaching out. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support team at your earliest convenience so we can look into the matter further; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan I plug it to a tv

Asked 3 years ago by Jack.

• A:Answer Thank you for reaching out to us. Yes, this system will allow you to plug your system into a TV. You will need a compatible cable that will plug into the back of your graphics card to your TV. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow much how many fps im gonna be getting for playing ultra or high in warzone and halo infinite? Thanks

Asked 3 years ago by Jafs.

• A:Answer Thank you for reaching out to us. The amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. ​ Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDo I need to buy a wireless network adapter?

Asked 3 years ago by Anonymous.

• A:Answer Thank you for reaching out to us. This system may come with WiFi Antennas which you install to the back of your system. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWill I have to replace the liquid since it’s liquid cooled?

Asked 4 years ago by Anonymous.

• A:Answer you will void your warranty if you remove the sticker to replace the coolant, its sealed and it doesn't evaporate.

  Answered 4 years ago by Screwoff

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Q: QuestionIs there a way to change the color of the fans, if so how?

Asked 4 years ago by Darren.

• A:Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat graphics card does it have?

Asked 4 years ago by Anonymous.

• A:Answer the graphics card that comes with this computer is AMD RX 6700 XT

  Answered 3 years ago by JoshuaVerified Purchase

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Q: QuestionWhat brand of 8gb RAM for this pc should a add? Can this PC handle four sticks of 8gb RAM? Does this PC have enough power wattage to handle anymore upurades?

Asked 4 years ago by Screwoff.

• A:Answer It comes with 4 slots. I have 32 gb in it now. Each stick 8gb.

  Answered 3 years ago by PrometheusVerified Purchase

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Q: QuestionDoes this computer have two GPU slots?

Asked 4 years ago by Screwoff.

• A:Answer it will most likely depend on what motherboard it will come with, the one i received when i purchased this was a ASUS motherboard and it has 3 slots overall.

  Answered 3 years ago by JoshuaVerified Purchase

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Q: QuestionIs there room to add an additional Solid State Drive or are you limited to just replacing the currently installed SSD?

Asked 4 years ago by ForeverMeek2012.

• A:Answer Thank you for reaching out to us. The components included with this system are upgradeable, however, it is always recommended that you check for compatibility before making your purchase on new hardware. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan this pc run basic games such as Minecraft, Call of Duty or Overwatch and stream them without loosing frames?

Asked 4 years ago by GamingNoob.

• A:Answer Thank you for reaching out to us. We suggest that you check the system requirements and the game requirements to see if the games you want to play are compatible. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: Questionpsu info?? dont want cyberpower to put a bomb in the pc

Asked 3 years ago by watermelonkirbs.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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