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Questions & Answers

Your price for this item is $1,499.99
Page Showing 21-40 of 44 questions
  • QuestionIs there a link to the LED Remote? Mine was broken and I would really like to order a new one.

    Asked by Jacob.

    • Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionI have DOOM ETERNAL currently but I don't have the right PC to play it. I am thinking about buying this PC but I'm not sure if it can because it doesn't come with Ryzen 7 and I don't know if you need Ryzen 7 to play it. I've looked all over the internet.

    Asked by DOOMETERNALvalidorno.

    • Answer Thank you for reaching out to us. This system may be able to run Doom Eternal. We always suggest that you check the system requirements and the game requirements beforehand. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionCan we swap the SSD/HDD with one 1T SSD?

    Asked by Vanell.

    • Answer Thank you for reaching out to us. The components included with this system are upgradeable, however, it is always recommended that you check for compatibility before making your purchase on new hardware. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.​Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat are the power supply?

    Asked by Lucky.

    • Answer The power supply was a 600 watt something something off brand cheap component. All I know is that after a few weeks, my power supply blew out because the PC was drawing too much power from it. Had to buy a 800 watt power supply and install it myself since best buy can't work of cyberpower PC's. A 700 watt power supply could work, but I wanted to be safe.

      Answered by Milo

  • QuestionIs this desktop has a USB 3.0. for oculus?

    Asked by Patricia.

    • Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • Questiondoes it come with windows activated or do I need to buy it?

    Asked by FIre.

    • Answer Thank you for reaching out to us. Yes, this system does come with Windows already activated. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow much FPS EXACTLY does this pc run on Fortnite?

    Asked by GamerDude.

    • Answer 240 with 240 hetz montour

      Answered by mateo

  • QuestionWhat ram does this come with?

    Asked by help.

    • Answer 16

      Answered by Dark

  • QuestionHow do I change the rgb lighting on the pc I’ve been tryin to do it for hours?

    Asked by Zay.

    • Answer Thank you for reaching out to us. The system should have come with a remote to control the RGB on the system. If it did not, you can control the RGB with software that is compatible with your motherboard. If you are going to use software, we advise checking if your fans are connected to the motherboard. The software and your RGB will only work if it's plugged into your motherboard. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow tall is this computer??

    Asked by user121370592nfdsb.

    • Answer Thank you for reaching out to us. The dimensions of the system are; Product Height: 19.5 inches, Product Width: 9.1 inches, Product Depth: 18.1 inches, Product Weight: 36.0 pounds. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • Questionrtx3060 fan have noise..and have problem

    Asked by peter.

    • Answer Thank you for reaching out. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support team at your earliest convenience so we can look into the matter further; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionI used 3 moon,But the RTX 3060 fan have noise....How can i do???

    Asked by peter.

    • Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionI know this pc is sold out,but can you still get this pc in store or is sold out in store and online?

    Asked by Anonymous.

    • Answer Than you for reaching out to us. If you were wondering if this system will come back in stock, we suggest that you contact Best Buy support to see the logistics of this system.

      Answered by CyberPowerPC Brand Expert

  • QuestionAnyone having issues running two monitors? I plug in both monitors and after a few minutes I getting a beeping sound that the monitors blink on and off.

    Asked by DualMonitors.

    • Answer We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat exact model number for the graphics card? Ik it’s a rtx 3060 but which one is it?

    Asked by Jaime.

    • Answer Gigabyte

      Answered by Good

  • QuestionIs this case specific for this build only or can you buy this case separate from the entire build? I'd like to use this case and my own parts without taking the current ones out

    Asked by Person.

    • Answer Thank you for reaching out to us. Unfortunately, this case can not be purchased separately. We only sell this case with the components. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat fps would this run on warzone at low-medium settings?

    Asked by Cam.

    • Answer Thank you for reaching out. This PC should be able to run Warzone as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat powersupply does it have.

    Asked by zuisk.

    • Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow many fas come with pc? And how many case fans can be installed?

    Asked by JIM.

    • Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat kind of Motherboard is this?

    Asked by DarkNinjaCat.

    • Answer Mine came with an Asus motherboard with 4 ram slots and it's actually a really good one.

      Answered by JD187UM