Questions & Answers

Q: QuestionIs this PC wireless or do I have to buy a wireless adapter?

Asked 8 years ago by Anonymous.

This question was asked about the related product: CybertronPC - Palladium Desktop - Intel Core i5-7400 - 8GB Memory - NVIDIA GeForce GTX 1050 Ti - 1TB HDD - Black

• A:Answer Anonymous, Yes, this PC has a built-in wireless network card. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionThis PC comes with a keyboard and a mouse correct? If yes, is it a mechanical keyboard? Does it offer any cool lighting effects? Thanks

Asked 8 years ago by rnaem.

• A:Answer rnaem, This PC does include a keyboard and mouse. The keyboard is not mechanical, and utilizes membrane key switches, though it does offer several different solid color options for lighting. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionIs the power supply 100-240v?

Asked 8 years ago by ThatOneDude.

• A:Answer ThatOneDude, This power supply does support 115-230v switching. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionDoes this pc have internal lighting

Asked 8 years ago by Kristofer.

• A:Answer No, this does not have any decorative lighting inside.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI already read that the power supply v can be switched, so, if i buy this pc from eeuu (110v) and connect it to 220v here in uruguay, having switched the v, it will run perfectly?

Asked 8 years ago by Giacoo.

• A:Answer Giacco, While we cannot say with 100% certainty, as we have not tested these systems in Uruguay - however, these systems should work just fine as long as you have switched the voltage. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: Questionwhat is the graphics card brand. like i know its a 1050 ti but what is the brandname on the card?

Asked 8 years ago by jacoob.

This question was asked about the related product: CybertronPC - Palladium Desktop - Intel Core i5-7400 - 8GB Memory - NVIDIA GeForce GTX 1050 Ti - 1TB HDD - Black

• A:Answer Jacoob, In the current configuration, which can be subject to change, this system is utilizing a ZOTAC branded GTX 1050 TI. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionDoes this come with Windows 10 Pro or Home? And if i got a SSD and moved Windows 10 onto it will i have to buy a new product key since its OEM ?

Asked 8 years ago by anonymous.

• A:Answer Anonymous, This comes with Microsoft Windows 10 Home 64-Bit, and no if you reinstall Windows 10 on an SSD, your product key provided will transfer over, it just may require a call to the automated Microsoft line. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionIn description it says it has a DVD drive can't seem to locate it anywhere

Asked 8 years ago by Anonymous.

• A:Answer Anonymous, Thank you for bringing this to our attention, that is a typo on the page, as this computer does not come with an optical drive. We apologize for the inconvenience this may have caused you. Thanks,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionThis PC will be avaible again? If yes I'll receive the box for each item when I buy this PC? Thank You!

Asked 8 years ago by FloorLORD.

• A:Answer FloorLORD, We cannot say for sure, as we do not control how many systems Best Buy keeps in stock, you may want to check with their Customer Service Department. As for the PC itself, it will arrive in a single box pre-built. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionI am not able to find the product key for this product just purchased for windows. The Geek Squad tech person said it would be on the unit itself or in the paperwork that came with it. We have yet to be able to locate it yet. Can you please assist?

Asked 8 years ago by WindowsProductkey.

This question was asked about the related product: CybertronPC - Palladium Desktop - Intel Core i5-7400 - 8GB Memory - NVIDIA GeForce GTX 1050 Ti - 1TB HDD - Black

• A:Answer WindowsProductkey, Your Windows product key can be located on the right-hand side of the PC tower on a multi-colored sticker. If there is a silver Microsoft sticker covering up two sets of digits, it will need to be scratched off GENTLY to reveal the rest of the key. If you still require assistance after following the steps above, please our friendly Technical Support Staff a call toll-free at 1-855-490-2569. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionIs this a new pc or is used?

Asked 8 years ago by User.

• A:Answer This item is new.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionHow much does this pc cost with tax included?

Asked 8 years ago by Nekamiwolf.

• A:Answer The amount of tax will vary depending on where you are located in the country. Add the item to your card to see the total cost.

  Answered 8 years ago by FeyBBY

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Q: QuestionWould it be possible to get this pc but with only 500GB Hard Drive?

Asked 8 years ago by NateJohn.

• A:Answer NateJohn, Unfortunately these PC's are pre-built and cannot be altered prior to purchase. Once you receive it, you can swap the hard-drive if you need to, and it won't void the system's warranty. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionIf the system does not boot or has other problems will i be able to get a refund ? Can it run rust ? Lastly i have doubts about the power supply ...should i be worried ?

Asked 8 years ago by leonidasl.

• A:Answer Leonidasl, This system will be able to play RUST, and if there are any issues, we will absolutely assist you in getting them resolved. And there is no reason to worry about the power supply. We've used thousands of these units, and they have proven to be extremely reliable for us. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionWill I be able to upgrade the gpu to a 3060 ti?

Asked 4 years ago by TimothyMcCann.

Q: QuestionWhen will this Gaming PC or the black colored version of this come back in stock?

Asked 8 years ago by Dylan.

• A:Answer Dylan, We cannot say. You would need to talk with Best Buy to determine if these units will be coming back in stock. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionI know this gaming pc has wireless internet connection, but is the wireless connection from the motherboard or from somewhere else? Thank you

Asked 8 years ago by Dylan.

• A:Answer The wireless card is built into the motherboard.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes this pc have a pascal GTX 1050 TI? And would you guys know if this GTX 1050 TI is a "GTX 1050 TI Gaming X" graphics card. Thank you

Asked 8 years ago by Dylan.

Q: QuestionWill this product come back to stock on the Best Buy website? Do they have these systems at the store?

Asked 8 years ago by Owen.

• A:Answer Owen, You would have to contact Best Buy to determine if they will be getting more of this build in stock, though it looks like it's currently just temporarily out of stock. Thanks,

  Answered 8 years ago by CybertronPC Customer SVC

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