Questions & Answers

Q: QuestionTitle states FX-Series while Specifications states 2nd Generation Ryzen 3, DDR4 SDRAM, and B350 mobo. Which is correct, Title or Specs?

Asked 5 years ago by Ningning.

• A:Answer Ningning, Thank you for your inquiry! As currently shipping, this system is shipping with the AMD Ryzen 3 2200G (2nd Gen), DDR4 SDRAM, and an A320 motherboard. We appreciate your bringing this to our attention, and have submitted a correction request to Best Buy. Thank you again!

  Answered 5 years ago by CybertronPC Customer SVC

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Q: QuestionI previously posted this question under the wrong computer system; sorry. What is the object that looks like an antenna (L shaped)? I don't see any place to plug it in and the system is working great without it. So, I don't know what to do with it.

Asked 7 years ago by JRM4.

• A:Answer JRM4, Thank you for choosing a CybertronPC Rhodium system! The item you described is likely the included antenna for the Wireless adapter, and there should be a threaded connector on the back of your system, just below the video card, for it to attach to. If you have any further questions regarding this or any other aspect of your Rhodium system, please do not hesitate to reach out to our Friendly Customer Service Team at [email protected], or via toll-free call to 855.490.2569. Thank you again!

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionWhat is the power supply?What is the power supply on this machine?

Asked 9 years ago by Rob.

• A:Answer Rob, The power supply is 500 Watts.

  Answered 9 years ago by CybertronPC Customer SVC

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Q: QuestionColorIs there a way to get this same computer, but in a different color?

Asked 9 years ago by Anonymous.

• A:Answer Currently, the Rhodium GTX is only being offered in Green.

  Answered 9 years ago by CybertronPC Customer SVC

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Q: QuestionDoes the Mobo have a second gpu slot so I could put another 1050 in?

Asked 5 years ago by chuckanar.

Q: QuestionSeeking clarification. The fans are loud enough that you cannot watch tv or listen to music when the PC is simply on or when rendering?

Asked 5 years ago by Anonymous.

Q: QuestionWill I be able to run Minecraft with large mod packs?

Asked 5 years ago by Jerry.

Q: QuestionDoes the power supply have a pcie adapter? I purchased a graphics card but couldn’t find the pci express wire.

Asked 6 years ago by Puhla.

Q: QuestionWhat monitor connections are included with this PC, I have a VGA monitor

Asked 6 years ago by Gooch.

• A:Answer Gooch, As currently shipping, this system arrives with 1 ea. HDMI, DisplayPort, and DVI video ports. It may be possible to utilize a VGA monitor, via an adapter, such as DVI to VGA. Should you need assistance with this, please do not hesitate to contact our Friendly Customer Service Team at 855.490.2569. Thank you!

  Answered 6 years ago by CybertronPC Customer SVC

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Q: QuestionIs there anywhere like on a website I can configure a custom one of these? I love the look and design of this system but I don't feel it would be powerful enough for what I'm looking to do. Thank you.

Asked 6 years ago by John.

• A:Answer John, Thank you for your interest in this Rhodium system! If you would like assistance in finding the best of our offerings, here at Best Buy, to meet your particular needs, our Friendly Customer Service Team would be happy to help - simply give them a call at 855.490.2569. Thank you again, and we look forward to helping you!

  Answered 6 years ago by CybertronPC Customer SVC

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Q: QuestionWhat size (mm) are the case fans? Thanks!

Asked 6 years ago by Thxx.

• A:Answer Thxx, Thank you for asking! The fans in this system are 120mm.

  Answered 6 years ago by CybertronPC Customer SVC

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Q: QuestionIs this pc loud

Asked 6 years ago by Landon.

• A:Answer no computer runs quiet

  Answered 6 years ago by reiladklVerified Purchase

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Q: QuestionHow good do you think this pc will run OBS streaming with League of Legends and also twitch tab at the same time. If this does not work very well multitasking what other products are? (around 650 to 750 price range). Can this pc have two monitos connected

Asked 6 years ago by Nick.

Q: QuestionThis pic will be able to run ARK and Fortnite and if it does in what settings and FPS?

Asked 6 years ago by Ken.

• A:Answer Yes, you can play ARK and fortnite in high settings.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCould this run VR

Asked 7 years ago by Anonymous.

• A:Answer Thank you for your inquiry! This particular Rhodium is not VR Ready. You may want to consider one of our CLX SET systems, or the Palladium model, TGBPLDGXH7100BU (Best Buy SKU: 5751405) If you would like assistance in locating the right CybertronPC system for you, here at Best Buy, please feel free to contact our Friendly Customer Service Team at 855.490.2569 - we'll be happy to help!

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionHow many monitors can I have connected to this PC at one time?

Asked 7 years ago by TopTrader.

• A:Answer TopTrader, as currently shipping, this Rhodium can connect to 3 displays.

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionWhat is the maximum memory that can be supported by this system?0 I attempted to find the specs for this PC on Cybertronpc.com and could not find the computer even when searching for rhodium or amd fx series processors. Is this computer obsolete?

Asked 8 years ago by Rick.

• A:Answer Yes, Rick, they've discontinued this model, and have also changed their name. I bought one in late 2016.

  Answered 7 years ago by Winterhart

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Q: QuestionHi looking for a computer that will play games like Player Unknowns Battle Royal and other shooters. Will this work

Asked 8 years ago by Cans.

• A:Answer Cans, Yes, this PC would be an ideal fit if you're looking to play games at a moderate resolution with medium-high settings, depending on the title. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionIm looking for a pc that can hold 32 gb of ram so how many dim slots does this have

Asked 9 years ago by Pcbuilder.

• A:Answer Pcbuilder, Thank you for your interest in CybertronPC. The Rhodium typically has four DIMM slots, and can hold up to 32GB of RAM, unless stated otherwise in the listing. Thanks,

  Answered 2 years ago by CybertronPC Customer SVC

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