Questions & Answers

Q: QuestionIn the title of this product it claims it includes an fx series processor from amd. But in the description it lists a ryzen 3 processor and 16gb of ddr4 ram which would not be supported with the fx processor. Is the title wrong or is the description?

Asked 6 years ago by Preston.

• A:Answer Preston, Thank you for your question - we appreciate your bringing this to our attention! As currently shipping, the system does ship with the Ryzen 3 2200G, and 16GB of DDR4 memory. We will reach out to Best Buy to have the title corrected. Thank you again!

  Answered 6 years ago by CybertronPC Customer SVC

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Q: QuestionCan I use a wacom tablet, HP printers, Brother printer, Epson scanner, Photo Shop and other photo editing software without any issues. I also have external hard drives that I use. I mostly do scrap booking on the one I have.

Asked 6 years ago by stamps3223.

• A:Answer U can use HP printers with no problem

  Answered 6 years ago by colleenVerified Purchase

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Q: QuestionDoes anyone know if this pc can editing 4K video?

Asked 6 years ago by Mfarrell.

• A:Answer Yes, this desktop can be used for editing 4K video.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow good is it for editing?

Asked 8 years ago by Arturo.

• A:Answer Arturo, How good is it for editing is a very broad question. Without knowing whether you are talking about video editing or photo editing, the best we can do is let you know that this system should have no issues with photo editing, and depending on how extensive the video editing is, it should be perfectly fine for that as well. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionI'm trying to get into pc gaming and this looks like a decent pc for my price range. I was wondering if it came with a mouse and keyboard? Also I enjoy open world games like Ark, Gta 5, and dying light and was wondering what they would play like on this

Asked 9 years ago by Connor.

• A:Answer Connor, Yes the PC comes with a mouse and keyboard. And yes, this build will be perfect for the type of games you're looking to play! Happy hunting! Thanks,

  Answered 9 years ago by CybertronPC Customer SVC

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Q: QuestionWould this computer be able to run the newest games out at the moment?

Asked 9 years ago by Wes.

• A:Answer Wes, Yes, it absolutely can! The only thing to be aware of is how high your resolution is and what settings you are using. There is no reason you cannot play the newest games at moderate to high settings with a decent resolution. Thank you,

  Answered 9 years ago by CybertronPC Customer SVC

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Q: QuestionI've been looking at a variety of different desktops and Im not certain but If I did use a wireless keyboard would this laptop be able to work with a wireless keyboard? Or does it need to be plugged in.

Asked 6 years ago by ninbin.

Q: QuestionHow much watts is the powers supply

Asked 6 years ago by Ervin.

Q: Questioncan this system handle video editing like for a long video, like a film and also can it be upgradeable? thank you

Asked 6 years ago by JW22.

• A:Answer JW22, Thank you for your interest in this Rhodium system! The system is certainly upgradeable, and modifying the configuration over time does not void the warranty or Free Lifetime Technical Support that we provide. As to your question regarding video editing, it is capable, but a more in-depth will depend on other factors, primarily what software you plan to use. So that we may better answer your questions, please contact our Friendly Customer Service Team, toll-free, at 855.490.2569. Whether this Rhodium, or another of our offerings here at Best Buy, we'll help you find the system that's best for you!

  Answered 6 years ago by CybertronPC Customer SVC

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Q: QuestionDoes this have room for an XFX Radeon RX590 Fatboy GPU? Will the PSU also support this? I have this GPU and was wondering if it would work in this system.

Asked 6 years ago by Troy.

• A:Answer Troy, Thank you for your interest in this Rhodium system! As currently shipping, the configuration should physically accommodate the card, but as the power supply is 500 Watts, and the card has a recommended supply wattage of 550, a change in supply may be needed. For additional assistance, please contact our Friendly Customer Service Team, toll-free, at 855.490.2569 - we will gladly help you find the right configuration for your particular needs, from our offerings here at Best Buy. Thank you again!

  Answered 6 years ago by CybertronPC Customer SVC

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Q: QuestionI was thinking about this computer for music production does anyone have experience with gaming computer for this use?

Asked 6 years ago by Jaye1.

• A:Answer It has CRASHED 5 times while my wife was doing simple tasks (on line banking) and it crashed twice on me and all u was doing was a Word document. It goes to s blue screen with a message, “ Oops, something went wrong :>( your computer will re-start in”. and there’s a % counter working it way to a 100. Then it restarts. Also it just seems so G. Dam slow. We’re taking it back to the geek squad - sh_ty Christmas gift. Very disappointed ☹️

  Answered 6 years ago by DarrellBGVerified Purchase

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Q: QuestionWill this system work well with DAW Reason 10? I am looking for a system for music production and gaming. Does the system produce much external noise?

Asked 6 years ago by Deehalfbreed.

• A:Answer Extremely quiet running. Can hardly tell it is running.

  Answered 6 years ago by IceShadowVerified Purchase

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Q: QuestionCan this play fortnite well

Asked 6 years ago by Hi.

• A:Answer Yes, this computer can support Fortnite.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill this pc be able to run Sonus Studio One 4?

Asked 6 years ago by dale12.

• A:Answer dale12, Thank you for asking! Based on the information available at this time (12/28/2018), we would expect Sonus Studio One 4 to run on this configuration. Thank you again!

  Answered 6 years ago by CybertronPC Customer SVC

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Q: QuestionWill this pic play ark survival evolved without lagging?

Asked 6 years ago by Jess.

• A:Answer Yes, this product will play ark survival evolved without lagging.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWould this PC be good enough advanced video editing on wondershare filmora? I have an HP but it has an integrated graphics card so I get the BSOD when rendering a 3 minute music Video

Asked 7 years ago by Gmerky.

Q: QuestionDoes anyone use this PC for music production? If they do does it work well?

Asked 7 years ago by Omar.

• A:Answer Omar, Thank you for your interest in this Rhodium system! As to the performance for music production, this would depend greatly on the specific software (and if applicable, additional hardware) you will be using. So that we may better assist you, and help you find the right configuration for your needs, from our offerings here at Best Buy, please contact our Friendly Customer Service Team - toll-free - at 855.490.2569. Thank you again, and we look forward to helping you!

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionIs this pc capable of running The Iracing program.

Asked 7 years ago by Croszell.

• A:Answer Croszell, Thank you for your interest in this Rhodium system! Based on information available at this time (08/08/2018), this configuration meets or exceeds both the minimum and recommended system requirements for iRacing, and we would expect it to run quite well. Thank you again!

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionIs this set up cable of running any DAW without problems? I need a pc for editing and recording music

Asked 7 years ago by AProducer.

• A:Answer AProducer, Thank you for your interest in this Rhodium configuration! The short answer to your question is yes. The long answer is, it depends on the specific Digital Audio Workstation software you want / need to run. You will need to compare the system requirements for that software to the system specifications. If you would like help doing this, to determine if this Rhodium or one of our other offerings here at Best Buy is the best configuration for your needs, please don't hesitate to reach out to our Friendly Customer Service Team at 855.490.2569 - we're happy to help!

  Answered 7 years ago by CybertronPC Customer SVC

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