A:AnswerThank you for your question. This bulb is compatible with Z-Wave switches that are non-dimmable. The compatible apps for this bulb are the Cync, Google Home, and Alexa apps. Feel free to contact us at 1-844-302-2943 if you have any additional questions. -Cync Support Team
A:AnswerHi Maria, thank you for reaching out with your question. Our wifi enabled devices require a 2.4ghz wifi network to connect and use. These lights will not detect 5g networks. Feel free to contact us at 1-844-302-2943 if you have any additional questions! -Cync Support Team
A:AnswerYou can control the lights over a 5g network once they're installed, but you cannot *install* the lights over a 5g wifi channel. You have to add and install each bulb while the bulb and your phone are connected to your 2g wifi channel.
A:AnswerI had the chance to visit the website and as long as you have proof of purchase and malfunctioning lighting then you should get a replacement. I doubt a refund!
A:AnswerThanks for reaching out to us the C by GE smart LED light bulbs are rated for use in damp conditions but not wet conditions, and we do not recommend putting them into a fully enclosed fixture. If the fixture that you want to install them on your porch has a switch indoors we do offer smart switches that control non smart fixtures. If you have any further questions please feel free to reach out to us at (1-844-302-2943) or by emailing us at [email protected]
