“This expensive motion-sensing cync light switch won’t “group” with any other light switches or devices. When you try to group this device in the cync app, it says you need to update the firmware, and then it says the firmware is already updated. Why?”
Answer This Question
1-1 of 1 Answer
Hello there, we're very sorry to hear about the issue you're having with your switch. We know how frustrating this must be and we're happy to help. For questions or concerns about GE Lighting products (light bulbs, fixtures, etc.), please call 1-800-435-4448. We hope this is found useful and we're wishing you the best. Thanks for reaching out to us. - Guy@GEA
Sorry, there was a problem. Please try again later.