Page Showing 1-17 of 17 questions
Q: QuestionWhat are the dimension ? Is it really 35 deep?
Asked by DeBoy.
- A:Answer Hi DeBoy, Thank you for your interest in our products. The Danby - 3.8 cu. Ft. Chest Freezer following dimensions: 24.94" inches (63.35 cm) Width by 22.19" inches 56.36 cm) Depth by 33.06" (83.97 cm) Height. This information can also be found on our website: https://www.danby.com/en-us/products/freezers-en-us/dcf038a1wdb1/ Regards, Earl
Answered by DanbyAuthorizedRep
Q: QuestionHello, is this unit garage ready or must it operate in an indoor environment?
Asked by GarageMan.
- A:Answer Hello GarageMan, This model is Garage ready! Freezers are tested to perform in temperatures ranging from 0°F to 110°F (-17°C to 43°C). Regards, Sasha
Answered by DanbyAuthorizedRep

Q: QuestionDoes this chest freezer have moving wheels on bottom
Asked by Rabbit.
- A:Answer Hello Rabbit, Yes, this unit comes with 2 rollers at the back of the unit for easy transportation. Regards, Sasha
Answered by DanbyAuthorizedRep

Q: QuestionHow often do you need to defrost?
Asked by Marc.
- A:Answer Good Morning Marc, thank you for your question. This appliance should be defrosted approximately twice a year or when a 6 mm (1/4 inch) layer of frost has formed. Thank you Anna
Answered by DanbyAuthorizedRep
Q: QuestionPlease I want to no if Danby Duf419w has Stabilizer Free Operation?
Asked by Frank.
- A:Answer Good Morning Frank, Thank you for your question. This freezer does not have a stabilizer free operation compressor, stabilizers are used where there is frequent voltage, spikes and fluctuations in manual unit needs to be hooked up to 115 volt dedicated 15 amp circuit. Hope this helps. Thank you Anna
Answered by DanbyAuthorizedRep
Q: QuestionMy old Hisense freezer chest cannot be plugged into a gcfi outlet. I don’t know why. But it won’t work if it is. It even says not to plug into a gcfi outlet in the manuel. What about this unit?
Asked by Anonymous.
- A:Answer Good Morning, Thank you for your question, Do not connect your appliance to extension cords or together with another appliance in the same wall outlet. Do not splice the power cord. Do not under any circumstances cut or remove the third ground prong from the power cord. Do not use extension cords or ungrounded (two prongs) adapters. .Hope this helps Thank you Anna
Answered by DanbyAuthorizedRep
Q: QuestionMy outlet in the garage is up high. Can I use an appliance extension cord for it. Thank you
Asked by Anonymous.
- A:Answer Hi, Thank you for your inquiry. For Danby DCF038A2WDB-3 freezer, extension cord is not recommended because it pulls too much current and is continuously cycling on and off. It has to be directly plugged into a wall outlet dedicated solely to that appliance. That way it will not harm the unit and for safety measures too. Thank you. Regards, Jerlyn
Answered by DanbyAuthorizedRep
Q: QuestionWe have to put this in our bedroom. Is it a noisy unit?
Asked by Carrie.
- A:Answer No its super quiet
Answered by Will
Q: QuestionHow long is the power cord?
Asked by NeedAFreezer.
- A:Answer Good Afternoon, Thank you for your question. The cord length is 1.60 Meters or 62.99 inches or 5.25 Feet. Thank you Anna
Answered by DanbyAuthorizedRep
Q: QuestionBest Buy lists warranty as 1 year, but Danby website says 5. Do you really only get 1 year if purchased through Best and Best and not directly from Danby?
Asked by Smartshopper.
- A:Answer Hi Smartshopper, Thank you for your question. This unit has a 5 year manufacturer's warranty. You may claim the warranty from the retail store if something happens to the unit with-in one year from the date of purchase. But you don't have to worry if the retailer's warranty is over because you will always have the manufacturers warranty. You may check more detailed information about the warranty terms on page 8 of our user's manual. https://www.danby.com/wp-content/uploads/2021/07/DCF038A2WDB_DCF038A2WDB-3_DCF038A3WDB_EFSOM_20210705.pdf Regards, Adrian
Answered by DanbyAuthorizedRep
Q: QuestionDoes it have a drain basket to catch the water, when defrosting it.
Asked by Anonymous.
- A:Answer Yes it does
Answered by Devellejack
Q: Questionwhere is this freezer made?
Asked by Pam.
- A:Answer Hi Pam, Danby Appliances are designed and engineered between remote teams in the USA & Canada. Manufacturing and final assembly take place in China, as with most complex electronics devices, to the highest standards. Each component is quality checked by our western team before being approved for shipment, and each product undergoes rigorous testing to exceed the standards of each market in which we sell. Supply chain sourcing and manufacturing are strictly monitored for ethical and environmental considerations. Regards, Earl
Answered by DanbyAuthorizedRep

Q: QuestionIs this Energy Star certified? The specs above say yes, but the pictured energy label does not have the Energy Star logo.
Asked by JD9999.
- A:Answer Yes
Answered by Devellejack
Q: QuestionWhere can I verify that this is garage ready chest freezer? It is not in Bestbuy description and they said it doesn't say in the instructions manual.
Asked by Happy.
- A:Answer Hi Happy, Thank you for your interest in our product. This unit is not garage ready. You may visit our website to check further units that are garage ready. https://www.danby.com/product-categories/freezers/. Best regards, Adrian
Answered by DanbyAuthorizedRep
Q: QuestionHow many amps does it draw?
Asked by Me.
- A:Answer The answer is .96 Amps. Watts = Volts X Amps, (therefore Amps = Watts/Volts). We're told that it uses 110 Watts at 115 Volts. 110 Watts/115 Volts is .96 Amps.
Answered by RandomCABBCustomer
Page 1, Showing 1-17 of 17 questions
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