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Mine was shipped just the battery as well. I don’t have the tools to change the battery and when I called customer service they sent me to tech support who could not help me. If you don’t have the tools to be able to change it yourself move in from this product.
Sorry, there was a problem. Please try again later.I expected tools to be included, disappointed as they were not with the battery. I found an Apple tech to install battery for me, so it cost me more money.
Sorry, there was a problem. Please try again later.I also got it with no tools. They misled (showing all the tools in the picture). I will be scared to buy from Bestbuy anything. This is cheap
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