Questions & Answers

Q: QuestionDoes the Geek Squad installation affect my warranty?

• A:Answer No, the installation will not impact your warranty.

Q: QuestionWill I receive instructions on how to use my new dashcam?

• A:Answer Yes, the Geek Squad installation includes a demonstration of your camera's features.

Q: QuestionHow is the power wire handled during installation?

• A:Answer The power wire is routed behind the panels of your vehicle for a clean and professional look.

Q: Questiondoes bestbuy install dashcams not bought from there?

Asked 1 year ago by Anonymous.

• A:Answer Yes. After much research I wanted the VIOFO A229 Pro but unfortunately Best Buy does not sell. I was able to book appointment and they installed. Make sure you remember to purchase a hardwire kit and fuse taps.

  Answered 8 months ago by GregVerified Purchase

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Q: QuestionSo does this service include Front + Rear dashcam installation? (I understand dashcam itself is not included)

Asked 1 year ago by Parag.

• A:Answer Yes. It included front and rear. Make sure all cables are included or bring your own.

  Answered 1 year ago by keykey555Verified Purchase

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Q: QuestionCan I get the dash cam I previously purchased at the Hurst store installed there?

Asked 2 years ago by Scott.

• A:Answer Yes, I bought my front and rear camera off Amazon, and they installed it!

  Answered 2 years ago by Hammer63Verified Purchase

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Q: QuestionIf price drop after purchase can I get a different in price

Asked 1 month ago by SirRed.

Q: QuestionI had a dash cam installed 9 months ago, but for the last few months it keeps falling off of the windshield. I’ve been sticking it back for a few months but now it won’t stay. How can I get new adhesive put on without paying for another install?

Asked 2 months ago by Becky.

Q: QuestionMy dash cam 320xr Nexbase keeps turning on and off like it’s rebooting but it only shows the blue screen. What are the possible issues and how do I fix it? Thanks!

Asked 4 months ago by Zanne98.

Q: QuestionDoes installation void any vehicle warranty?

Asked 9 months ago by 2219.

• A:Answer No

  Answered 8 months ago by JasonYVerified Purchase

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Q: QuestionIs hard-wiring (tapping the fuse box) included in this service if I brought all the parts and cable?

Asked 1 year ago by Ivory.

• A:Answer Yes, the Geek Squad did hard wiring and did a great hiding the wires

  Answered 7 months ago by ThomasFVerified Purchase

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Q: QuestionCobra SC250R hardwired. However It does not power on. Driving , waiting for it to power on, restoring to default settings and formatting the memory card does not help. I have to unplug then plug the cable for it to turn on again. What should I do?

Asked 1 year ago by PitaThePug.

Q: QuestionIf I purchase a dash cam through Best Buy and have them install it, and my car is damaged during or malfunctions due to the install, will Best Buy take responsibility for said damages or malfunctions?

Asked 1 year ago by MartinS.

• A:Answer Probably not.. Good luck with that..

  Answered 7 months ago by Croslander1Verified Purchase

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Q: QuestionHello, I am having issues with my dashcam installation. How can I speak with an expert?

Asked 1 year ago by Brian.

• A:Answer I recommend going in person

  Answered 7 months ago by DanielaNVerified Purchase

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Q: QuestionI chose hard wire installation so I could take advantage of the constant-monitoring. This includes motion and collision detection while the vehicle is off. But it seems there is no power to the cameras when off, so I can't use this. Can this be looked at?

Asked 2 years ago by Content.

• A:Answer Your camera is still recording. It activates when something touches the car or come within a certain distance, depending on which camcorder you have.

  Answered 1 year ago by DaleMVerified Purchase

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Q: QuestionWhy did they stop doing rear installation with dash cam install?

Asked 1 year ago by RearCam.

• A:Answer They did not they installed mine few weeks ago.

  Answered 1 year ago by VitoRVerified Purchase

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Q: QuestionWhat about a leased car? How permanent is the installation? After lease expiration, can I have you (for a fee) move it to the new, leased vehicle?

Asked 1 year ago by EricjJJupiter.

• A:Answer No you would have to pay installation again

  Answered 7 months ago by DanielaNVerified Purchase

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Q: QuestionA quick question on installing dash cams. Checking the Best Buy in Conroe, Texas I see that they no longer offer to install both the front and rear dash cams. Will the store resume this service in the future?

Asked 2 years ago by Bill.

• A:Answer In Humble they installed mine few weeks ago.

  Answered 1 year ago by VitoRVerified Purchase

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