Questions & Answers

Name: Defender - Guard 2-Camera Indoor/Outdoor 1440p Wi-Fi Wireless Network Surveillance Camera - White
Brand: Defender
SKU: 6411042
Price: 189.99 USD
Rating: 4.5 (100 reviews)

Defender - Guard 2-Camera Indoor/Outdoor 1440p Wi-Fi Wireless Network Surveillance Camera - White

Model:: IP4MCB2; |
SKU:: 6411042

User rating, 4.5 out of 5 stars with 100 reviews.

Highly rated by customers for:

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QuestionWe need a system to install in our Mother's home but we need a sytem that several people can view her. Most of these are stating that only one phone can be used to view the cams. Can this one have more than one phone viewing this?
Asked 5 years ago by tator.
- Answer Hello Tator, thank you for your question. The Defender Guard app allows you to share the camera feed with multiple persons. Each person would need to create an account and then the main account would share it to the other users.If you have any additional questions we will be glad to assist you. You can also reach us via our website, phone or chat. www.Defender-usa.com Defender Customer Support: 1-866-946-7828. Martin R. | Defender Customer Experience Expert.
  Answered 5 years ago by Defender Customer Support
  Answer this question
QuestionHELLO ALL IS WORKING FINE ON MY CAMERA KINDA LOVE IT ... JUST ONE QUESTION THE CAMERA IS SET UP WHERE YOU CAN ONLY HEAR AUDIO ? BUT IT'S NOT ABLE TO SENT YOUR VOICE OUT TO: EXAMPLE: IF YOU WANT TO CALL OUT THE INTRUDER THRU YOUR CELL PHONE RIGHT ?
Asked 5 years ago by SMORED.
- Answer Hi...no voice out (can’t sent audio).just record sound. (And video).
  Answered 5 years ago by Joel
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QuestionDo these cameras run on a 2G or 5G WiFi network?
Asked 5 years ago by Missy.
- Answer Hello there, Missy! Than you for reaching out with your question! The Defender Guard IP camera runs on a 2.4G Wi-Fi network. If you have any additional questions we will be glad to assist you. You can also reach us via our website, phone or chat. Lauren A. | Defender Customer Experience Expert | www.Defender-usa.com Defender Customer Support: 1-866-946-7828.
  Answered 5 years ago by Defender Customer Support
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QuestionIs this compatible with the PhoenixM2?
Asked 5 years ago by Dboy501.
- Answer Thank you Dboy for this great question! No, the Defender Guard IP camera works exclusively with the Defender Guard app and is not compatible with the Phoenix M2 system. If you have any additional questions we will be glad to assist you. You can also reach us via our website, phone or chat. -Lauren A. | Defender Customer Experience Expert. www.Defender-usa.com | Defender Customer Support: 1-866-946-7828
  Answered 5 years ago by Defender Customer Support
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QuestionThe Defender does not work with a windows PC! Only Apple products.
Asked 5 years ago by Wrong.
- Answer Hello, Defender products work with both Android and iOS products using an app. There is no PC app available. Martin R. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionIs there an app for a Windows PC and for your phone? Can it be accessed by the phone app from anywhere?
Asked 5 years ago by Burch.
- Answer Hello Burch, thanks for the question. There is an app for both iPhones and Android devices. It is available in either of the app stores. There is no app for PC access. Once installed you can access your cameras from anywhere you have an internet connection. Martin R. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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Questionbello I bought the camera lastra week, and every house is offline every hour, I have two more cameras the same brand but don't have that problem the new one Is closer to the router , I have reset it a couple time but the same problem.
Asked 5 years ago by Javi.
- Answer Hi Javi, i'm sorry to hear that you are having issues with you Defender Guard camera. Please reach out to our support team so that we can help you resolve the issues that you are having. Defender Customer Support: 1-866-946-7828. Martin R. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionHow's the night vision and light spectrum detections? Does it pick up sound ? What distance?
Asked 5 years ago by Badhood.
- Answer Hello Badhood, thank you for the questions. The night vision on the Defender Guard works up to 30m(100ft) and uses pixel disruption to detect movement. So as soon as a pixel on the camera changes it will begin to record the movement. The camera does pick up sound and it will record the audio with the video footage. If you have any additional questions we will be glad to assist you. You can also reach us via our website, phone or chat. www.Defender-usa.com Defender Customer Support: 1-866-946-7828. Martin R. | Defender Customer Experience Expert.
  Answered 5 years ago by Defender Customer Support
  Answer this question
QuestionCan you add more of the same camras to this setup
Asked 5 years ago by Tony.
- Answer Yes bro
  Answered 5 years ago by Anonymous
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QuestionWill this wrk w a simplisafe security system?
Asked 5 years ago by Anonymous.
- Answer Hello there and thank you for this great question! The Defender Guard is an IP camera that works exclusively through the Defender Guard app and is not compatible with any other security system. Please reach out to our Support Team via phone or e-mail if have any additional questions! -Lauren A. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionCan this be connected to a dvr system for longer recording times? Also, how long is the recording time with the SD car?
Asked 5 years ago by Harley.
- Answer Hi Richie, and thank you for reaching out with your question. No, the Defender Guard app IP camera runs on The Defender Guard app, and is completely independent from a DVR system. The SD card that comes with the camera is a 16 GB, which is approximately 1-3 days of continuous and 3-5 in motion detection. The camera will allow for up to a 128 GB SD card to be used, which would allow for longer recordings. Please reach out to our Support Team via phone or e-mail if have any additional questions! -Lauren A. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionCan it operate properly without the app (as in if/when one day when the app is unexpectedly stopped or shutdown, you aren't left with another paperweight)?
Asked 5 years ago by mosby.
- Answer Hello Mosby, and thank you for this wonderful question! The camera will still record if the app has stopped or shut down, however the app is the only place you can watch the live footage the camera is recording. -Lauren A. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionDo you have to pay a monthly fee like you do with the ring camera ?
Asked 5 years ago by Max.
- Answer Great question, Max! With Defender there are no monthly fees for any of our services! Melissa C. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionWill this camera work with Amazon Echo Show?
Asked 5 years ago by Gus49.
- Answer No, the camera can't be accessed directly by IP address.
  Answered 3 years ago by night
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QuestionWhat sd card should I get for this camera? Looking to get a 64gb or 32gb to replace the accompanying 16gb card.
Asked 5 years ago by 12345.
- Answer Hello there and thank you for reaching out with this great question! The Defender Guard can take up to a 128GB SD card, so whichever card will suit your needs is best! - Lauren A. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionProfessional Services Sorry, but services are currently unavailable in 54301 I am guessing that this for some reason will not work in Green Bay, or will it...……..
Asked 5 years ago by Marty32.
- Answer Hi Marty32. Thank you for reaching out. Can you please phone our Support Center for further assistance. We would love to help! -Lauren A. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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Showing 41-56 of 56 questions

Questions & Answers

Defender - Guard 2-Camera Indoor/Outdoor 1440p Wi-Fi Wireless Network Surveillance Camera - White

Q: QuestionWe need a system to install in our Mother's home but we need a sytem that several people can view her. Most of these are stating that only one phone can be used to view the cams. Can this one have more than one phone viewing this?

Q: QuestionHELLO ALL IS WORKING FINE ON MY CAMERA KINDA LOVE IT ... JUST ONE QUESTION THE CAMERA IS SET UP WHERE YOU CAN ONLY HEAR AUDIO ? BUT IT'S NOT ABLE TO SENT YOUR VOICE OUT TO: EXAMPLE: IF YOU WANT TO CALL OUT THE INTRUDER THRU YOUR CELL PHONE RIGHT ?

Q: QuestionDo these cameras run on a 2G or 5G WiFi network?

Q: QuestionIs this compatible with the PhoenixM2?

Q: QuestionThe Defender does not work with a windows PC! Only Apple products.

Q: QuestionIs there an app for a Windows PC and for your phone? Can it be accessed by the phone app from anywhere?

Q: Questionbello I bought the camera lastra week, and every house is offline every hour, I have two more cameras the same brand but don't have that problem the new one Is closer to the router , I have reset it a couple time but the same problem.

Q: QuestionHow's the night vision and light spectrum detections? Does it pick up sound ? What distance?

Q: QuestionCan you add more of the same camras to this setup

Q: QuestionWill this wrk w a simplisafe security system?

Q: QuestionCan this be connected to a dvr system for longer recording times? Also, how long is the recording time with the SD car?

Q: QuestionCan it operate properly without the app (as in if/when one day when the app is unexpectedly stopped or shutdown, you aren't left with another paperweight)?

Q: QuestionDo you have to pay a monthly fee like you do with the ring camera ?

Q: QuestionWill this camera work with Amazon Echo Show?

Q: QuestionWhat sd card should I get for this camera? Looking to get a 64gb or 32gb to replace the accompanying 16gb card.

Q: QuestionProfessional Services Sorry, but services are currently unavailable in 54301 I am guessing that this for some reason will not work in Green Bay, or will it...……..

QuestionWe need a system to install in our Mother's home but we need a sytem that several people can view her. Most of these are stating that only one phone can be used to view the cams. Can this one have more than one phone viewing this?

QuestionHELLO ALL IS WORKING FINE ON MY CAMERA KINDA LOVE IT ... JUST ONE QUESTION THE CAMERA IS SET UP WHERE YOU CAN ONLY HEAR AUDIO ? BUT IT'S NOT ABLE TO SENT YOUR VOICE OUT TO: EXAMPLE: IF YOU WANT TO CALL OUT THE INTRUDER THRU YOUR CELL PHONE RIGHT ?

QuestionDo these cameras run on a 2G or 5G WiFi network?

QuestionIs this compatible with the PhoenixM2?

QuestionThe Defender does not work with a windows PC! Only Apple products.

QuestionIs there an app for a Windows PC and for your phone? Can it be accessed by the phone app from anywhere?

Questionbello I bought the camera lastra week, and every house is offline every hour, I have two more cameras the same brand but don't have that problem the new one Is closer to the router , I have reset it a couple time but the same problem.

QuestionHow's the night vision and light spectrum detections? Does it pick up sound ? What distance?

QuestionCan you add more of the same camras to this setup

QuestionWill this wrk w a simplisafe security system?

QuestionCan this be connected to a dvr system for longer recording times? Also, how long is the recording time with the SD car?

QuestionCan it operate properly without the app (as in if/when one day when the app is unexpectedly stopped or shutdown, you aren't left with another paperweight)?

QuestionDo you have to pay a monthly fee like you do with the ring camera ?

QuestionWill this camera work with Amazon Echo Show?

QuestionWhat sd card should I get for this camera? Looking to get a 64gb or 32gb to replace the accompanying 16gb card.

QuestionProfessional Services Sorry, but services are currently unavailable in 54301 I am guessing that this for some reason will not work in Green Bay, or will it...……..