A:AnswerThanks for a great question Issy.
The cameras and Monitor include their own power adapters, these power adapters are required to ensure safe operation of the cameras and monitor. The use of any 3rd party power sources is not supported by Defender. This system does not have remote viewing features, it can only be viewed on the included monitor which must be within the wireless range of the cameras (450 feet maximum, 150 feet optimum).
A:AnswerGreat question Needy.
Regrettably we do not offer or support signal boosters or antenna extensions. We would recommend looking into the Defender Wireless HD system for longer range options.
A:AnswerGreat question!
The operating temperature of the PhoenixM2 camera is 14°F ~ 104°F (-10°C ~ 40°C). Within these ranges you will not experience any issues.
A:AnswerThank you for your question. We do not sell extensions for this model. Your best option would be an electrical extension cord designed and rated for the environment you're installing in.
A:AnswerGreat question Marine44. The PhoenixM2 cannot be viewed online through computers or smart devices. It is a standalone unit with no internet functionality.
A:AnswerThank you for your interest in expanding the PhoenixM2. Additional cameras are available separately as PhoenixM2C. I'm afraid we don't offer them in two packs.
A:AnswerHello Linda, Thank you for your questions. Should you lose power, the cameras would not be actively recording. Once the power returns however, your unit`s settings will have remained as you have selected and will be ready for recording again. Motion detection may not function as intended if using the camera to view out of a window and it would not be recommended.
A:AnswerHello Jomo, thank you for your question. Although the cameras are water resistant they are not waterproof and we recommend installing them where they can be protected from direct elements.
A:AnswerHi Jay, a separate monitor cannot be added as mentioned in the 'community answer'. Rest assured however that should the power go out, all your settings will remain and will function normally.
A:AnswerHello Mike, thank you for your question. Yes, two cameras can record simultaneously. Please visit our manufacturer's website for full specifications and access to the user's manual.
A:AnswerDon't think so. You'd have to get one of their other units that look like a dvr, that would connect to the internet and you could use on a phone. If you don't need or want to have it hooked to the internet and apps all the time it's good, works awesome for me. But yeah you can't view it live on your phone like other ones.
A:AnswerNo unless you use skype. I am returning my unit as motion sensing at night is horrible and dealing with the manufacturer Defender-Usa is a waste. Look for another brand.
