Questions & Answers

Q: Questionis the 1 tb hdd 5400rpm or 7200rpm?

Asked 6 years ago by Andrew000.

• A:Answer From the Dell website Up to 512GB Solid State Drive (Boot) + 1TB 5400RPM Hard Drive (Storage)

  Answered 6 years ago by TechAddictVerified Purchase

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Q: QuestionHow much does it weigh?

Asked 6 years ago by Yuri.

• A:Answer This item weighs 5.82 lbs.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI just bought this computer a week before it went on sale, and is now giving free games, im not worried about the $100 price difference but is there anyway that i can get the free downloads

Asked 6 years ago by Andrew.

• A:Answer I would go back to the store you bought it at and ask them for a code. I had a code on my receipt when I bought it. I am pretty sure that they would hook you up.

  Answered 6 years ago by RussVerified Purchase

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Q: QuestionWhat kind of warranty can I expect for this product when I purchase it?

Asked 6 years ago by Gowtham.

• A:Answer It comes with the standard one year warranty from Dell. If you want anything more than that like accidental protection or a warranty that covers a longer time period you will need to purchase that separately!

  Answered 6 years ago by TechyGuy01Verified Purchase

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Q: QuestionWill this laptop be able to run the oculus rift? Dell G7- I7588-7378BLK-PUS And do you have t in stock

Asked 6 years ago by Hats.

• A:Answer Works pretty good at medium to high settings on rift.

  Answered 6 years ago by RussVerified Purchase

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Q: Questionis it come with international 1 year warranty?

Asked 6 years ago by prann.

• A:Answer Yes, it does, but is not mandatory. You can opt out if you wish, or accept it.

  Answered 6 years ago by MeilikenVerified Purchase

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Q: QuestionDoes this product from dell provide international warrenty as the official dell site provides??

Asked 7 years ago by Jai.

• A:Answer I do not know, I’d just call Dell & ask them! Good luck!

  Answered 6 years ago by Jessb44Verified Purchase

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Q: Questionif I make the purchase in the Open-Box Satisfactory condition, is included the 6 months subscription to Internet Security and the Call of Duty game: Black Ops 4 - Windows [Digital]?

Asked 7 years ago by JoseLuis.

• A:Answer It is not guaranty that you will. I purchase an open box and only received the Call of Duty Black Ops 4 and not the Internet Security.

  Answered 6 years ago by JamesR

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Q: QuestionWhich BIOS versions do these ship with? Seeing as most people have being having thermal issues with the 1.4 and 1.5 BIOS versions, it would be nice to know which these ship with. Anything lower than 1.4 would be acceptable.

Asked 7 years ago by Eldricho.

Q: QuestionCan this laptop play Battle Royale games (ex:fortnite) at high settings and be able to stream

Asked 7 years ago by Person1.

• A:Answer I buy this laptop for my son. I know that he can play fortnite

  Answered 7 years ago by quiretVerified Purchase

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Q: QuestionCan this computer run vr?

Asked 7 years ago by Evan.

• A:Answer Yes. But I have not really dug into any. Just hooked it up to see if it works.

  Answered 7 years ago by Cmm2ndchanceVerified Purchase

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Q: QuestionIs this laptop capable of 3D modeling and 3D animation?

Asked 7 years ago by Nonex359.

• A:Answer I have never tried, but my friend has a G5 with the same specs, which makes it basically the same, and he's doing all his computer graphics assignments on it. He has already rendered 100 robots models, a simple roller coaster, on visual studio. I also can play heavy games like Vampyr, Shadow of the Tomb Raider and Hellblade on it with no bugs or crashs.

  Answered 7 years ago by Drpv21Verified Purchase

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Q: QuestionCan I swap out the 128gb ssd for 256 or something higher?

Asked 7 years ago by Daniel.

• A:Answer You can, but just keep in mind that the operating system is preloaded on the solid state drive. You would have to be sure to have a way to install a copy of Windows on your new drive. The laptop does not come with any kind of physical OS media.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionHow do you go about reinstalling Windows if you ever needed to?

Asked 7 years ago by Julian.

• A:Answer In the cortana search space once you click on the windows logo, type in reset pc..and it will guide you through it

  Answered 7 years ago by JeffVerified Purchase

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Q: Questionwill I be able to play GTA 5 and Forza Horiaon 4 on max settings in this laptop and will the gameplay be smooth ?

Asked 7 years ago by Haymen.

• A:Answer Yes, on Ultra settings, I was able to get 100+ fps with GTA V

  Answered 6 years ago by Thyag

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Q: QuestionThe laptop is delivered with what version of the BIOS? Some people are having problems with the newest BIOS version (1.5.0), im really concerned about this. If the laptop comes with the 1.3.0 would be nice.

Asked 7 years ago by MeTz.

Q: QuestionI just bought a 1tb ssd. I want to replace the 128gb....im assuming there isn't room for a 2nd ssd....how to i go about this as all the boot up stuff is on the current one

Asked 7 years ago by MrKD.

• A:Answer I bought a 500 GB Samsung ssd for the same reason as the 128 GB isn't large enough. I just ordered an external usb enclosure so I can clone the current c: drive. Otherwise you have to create an image and then reinstall everything on the new drive. Hopefully this will work.

  Answered 6 years ago by RedSoxFanVerified Purchase

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Q: QuestionI was wondering if the laptop charger is bivolt. I know the voltage in the US is 110V, but where I live it's 220V. I won't have any problems using it, right?

Asked 7 years ago by UliReibel.

• A:Answer Yes, it is bivolt (100-240v). No problems on 220v.

  Answered 7 years ago by GustavoVerified Purchase

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Q: QuestionPlease, this item is NVIDIA GeForce GTX 1060, I want to know 4 GB or 6 GB?

Asked 7 years ago by Bavly.

• A:Answer It’s 6gb.but I think there is also 4gb variant in this.

  Answered 7 years ago by BigManVerified Purchase

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