Questions & Answers
- Model:
- LDB04255-A376BLU-PUS
- |
- SKU:
- 10936940
$669.99
Save $180
Comp. Value: $849.99
Page Showing 21-34 of 34 questions
Q: QuestionWhy does my laptop overheat and shut down on its own? I had to completely reset it to factory settings because when I turned it on, a blue screen appeared, frozen. How can I enforce the manufacturer's warranty?
Asked by Mywi.
- A:Answer This sounds like a manufacturing defect, I'd recommend opening up a service ticket with Dell or contacting Best Buy directly to see if they'll take care of this issue.
Answered by Thomas
Q: QuestionCould I buy Wacom Bamboo Ink stylus pen for Windows Ink? Will it work with this PC?
Asked by Severin.
- A:Answer The Dell Plus 2-in-1 14" 2K Touch Screen Laptop PC supports Wacom AES (Active Electrostatic) pen protocol, which means it is compatible with styluses like the Wacom Bamboo Ink and Bamboo Ink Plus that support AES. However, we recommend confirming it with the pen manufacturer.
Answered by YourDellTeam
Q: QuestionDoes this laptop come with Microsoft 365, specifically Word?
Asked by shramahaun.
- A:Answer No, you'll have to pay for this separate.
Answered by Thomas
Q: QuestionDoes the Dell - Plus 2-in-1 14" FHD+ Touch Screen Laptop - AMD Ryzen AI 5 340 Copilot+ PC with 16GB Memory - 512GB SSD - Midnight Blue come with a stylus or do i have to buy it separately?
Asked by Anonymous.
- A:Answer You have to buy it separately
Answered by user50
Q: Questionwhat windows version does it come with?
Asked by Jody.
- A:Answer Windows 11
Answered by user50
Q: QuestionIs the keyboard backlit?
Asked by Mimi.
- A:Answer Yes it is, though the lighting quality isn't the best.
Answered by user50
Q: QuestionCan you use a stylus with this laptop? specifically the dell active pen PN5122W
Asked by zozo.
- A:Answer Yes, PN5122W is compatible with this system.
Answered by YourDellTeam
Q: QuestionIs the RAM soldered or is it upgradable?
Asked by WoodSlayR.
- A:Answer Memory is onboard (soldered) and cannot be upgraded
Answered by YourDellTeam
Q: Questioncan I add another ssd?
Asked by WoodSlayR.
- A:Answer No, we cannot add another SSD.
Answered by YourDellTeam
Q: QuestionIs the camera and software capable of facial recognition
Asked by Foster1.
- A:Answer No, the camera is not compatible for Windows Hello feature such as Facial Recognition.
Answered by YourDellTeam
Q: QuestionDoes this laptop have windows 11?
Asked by KarenJ.
- A:Answer Yes, it has Windows 11 Home preinstalled.
Answered by Thomas
Q: Questionweight, battery length, year built,
Asked by Bridget.
- A:Answer Battery life may vary for this unit but will meet industry standards Product Weight 3.57 pounds
Answered by Joy Systems
Q: Questiondoes it work with Dell Active Pen (PN557W)
Asked by Gary.
- A:Answer Yes
Answered by Joy Systems
Q: QuestionWhat do the specs means when it states that the device is not foldable?
Asked by RebeccaM.
- A:Answer You cannot fold it all the way back to use as a touch screen only device.
Answered by user50
Page 2, Showing 21-34 of 34 questions



















































