Questions & Answers

Q: QuestionHow long does the battery last on this Dell laptop?

• A:Answer This Dell laptop provides a battery life of up to 13 hours.

Q: QuestionWhat type of display does this laptop have?

• A:Answer This laptop features a 13.14-inch LCD FHD+ display.

Q: QuestionWhat kind of audio features does this laptop have?

• A:Answer The laptop is equipped with Dolby Atmos and Waves MaxxAudio for 360-degree spatial sound, and an 8W quad-speaker design tuned by Jack Joseph Puig.

Q: QuestionDoes this laptop come with Windows Copilot?

• A:Answer Yes, this laptop comes with Windows Copilot, your personal AI assistant.

Q: QuestionHow many ports & what are they?

Asked 1 week ago by Anonymous.

Q: QuestionIs this laptop touchscreen?

Asked 1 week ago by Anonymous.

Q: QuestionWhat is the 8GB RAM of this computer? Does the processor have at least 3.2 Mhz speed? Is if a 4 Core processor or more? Is the 512GB Hard drive up to 1TB?

Asked 3 months ago by Mer1.

• A:Answer The Memory is integrated with Processor and is not upgradable. This configuration is shipped with 16GB LPDDR5x, 8533 MT/s Memory. It uses Intel Core Ultra 7 256V with 8 cores and running up to 4.8 GHZ of processor speed. The system is shipped with 512 GB PCIe SSD and can be upgraded to 1 TB.

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionIs this compatible with silhouette cameo 2

Asked 9 months ago by Anonymous.

• A:Answer Yes, but its always best to check firectly with the develepor for details

  Answered 9 months ago by Joy Systems

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Q: QuestionDoes this laptop come with Microsoft office or does it need to be purchased separately?

Asked 10 months ago by Keith.

• A:Answer This Laptop does not come with a full version of Microsoft Office pre-installed. Instead, it includes a 30-day trial of Microsoft 365, allowing you to use Office applications like Word, Excel, and PowerPoint.

  Answered 10 months ago by YourDellTeam

  
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Q: QuestionDoes it have a c port and will it work with my Dell c port docking station to utilize 2 monitors ?

Asked 11 months ago by Learning.

• A:Answer This unit will work with USB C docks and be able to handle multiple monitors

  Answered 10 months ago by Joy Systems

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Q: QuestionWhat is the max supported RAM?

Asked 11 months ago by Anonymous.

• A:Answer This laptop has no ability to add ram as it is tightly integrated into the laptop like a Macbook.

  Answered 10 months ago by SethLVerified Purchase

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Q: QuestionCan I use with a Dell 24 monitor and a Targus docking station?

Asked 1 year ago by Rob.

• A:Answer If you have a USB C connector to connect then yes, or you could get a cheap ten dollar adapter that will convert it to hdmi.

  Answered 10 months ago by SethLVerified Purchase

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Q: QuestionWhen will this be available in Platinum color?

Asked 1 year ago by ms1500.

• A:Answer The Dell XPS 13 – Copilot+ PC, currently available, comes in Graphite color, but the Platinum color option isn't listed yet for this specific model​. As of now, the Platinum finish is available in other XPS models such as the XPS 16 and XPS 14, but there hasn't been an official release or pre-order announcement for a Platinum version of the XPS 13 Copilot+.

  Answered 1 year ago by YourDellTeam

  
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Q: QuestionDoes this laptop have the lunar lake processor?

Asked 1 year ago by ChiiChii.

• A:Answer Yes, series 2 and co-pilot+ indicates the Lunar Lake codename.

  Answered 1 year ago by YourDellTeam

  
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Q: QuestionAm I able to run AutoCAD smoothly on this laptop?

Asked 9 months ago by Alex.

• A:Answer This does not have a GPU meant for heavy editing

  Answered 9 months ago by Joy Systems

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Q: QuestionIs this laptop touchscreen?

Asked 10 months ago by Shobit.

• A:Answer No, this laptop is not touchscreen and comes with a 1080p fhd display.

  Answered 10 months ago by SethLVerified Purchase

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Q: QuestionI want 1TB HDD

Asked 1 year ago by Raymond.

• A:Answer Hello! This is an foreign contributor. Hard Drives are not recommended as they are slower than Solid State Drives (SSD'S) Try finding a 1TB SSD, and i believe HDDS aren't compatible with the XPS 13

  Answered 11 months ago by Anonymous

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Q: QuestionCan the SSD be upgraded?

Asked 1 year ago by JY.

• A:Answer It cannot, as the laptop has very tight parameters for all the insides.

  Answered 10 months ago by SethLVerified Purchase

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Q: QuestionIs Open-Box different than Refurbished? Is this OpenBox by customer return or from BestBuy display items?

Asked 8 months ago by Tina.

• A:Answer Yes

  Answered 6 months ago by VaradharajVerified Purchase

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