Questions & Answers

Q: QuestionI am running my sound bar in bluetooth mode to play music etc from my computer. However when I turn on the TV which is connected via digital audio cable there is no sound and the soundbar remote does not seem to work. I have to cycle the power on the soun

Asked 8 years ago by Nick.

Q: QuestionHow many channels does this model support? Is it 2.1 or 5.1 or 7.1?

Asked 8 years ago by Medlin.

• A:Answer This model is 2.1 channel.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan you connect this to the cable box instead of the TV? If so, how is the sound quality?

Asked 8 years ago by Isis03.

• A:Answer possibly yes. it is Bluetooth and is not "wired" to anything other than an optical cable. There is an optical cable outlet on the back of my Comcast box. Have no idea how it would work or sound, but yes. You should be able to plug it in. Mine is plugged into the back of my TV and I get the sound of the cable broadcast, as well as everything else. Good luck.

  Answered 8 years ago by labratVerified Purchase

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Q: QuestionI am trying to get sound from my DVD/blue ray. I have the sound bar connected to the cable box via digital optical. The DVD ONLY has an HDMI cable. When this is connected to the TV, I only get sound from the TV. no sound/pic when connected to SB!

Asked 8 years ago by Anonymous.

• A:Answer You might try disabling your TV speakers. I find using the sound bar on my DVP works better with the TV speakers "off".

  Answered 8 years ago by Gulchman

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Q: QuestionWhen does sale end on this sound bar?

Asked 8 years ago by Anonymous.

Q: Questiondoes this work in india on 220vlots power supply

Asked 8 years ago by pradeep.

Q: QuestionHow tall is it. The gap between my mantle and tv is narrow so I need to know the height clearance

Asked 8 years ago by Anonymous.

• A:Answer 3" high

  Answered 8 years ago by AnonymousVerified Purchase

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Q: QuestionIf it is blue tooth, can I play music from my pc through the sound bar?

Asked 9 years ago by Anonymous.

• A:Answer Yes

  Answered 8 years ago by GillVerified Purchase

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Q: QuestionNovice here. Apologies. Will the sound from my AppleTV go through this sound bar? Do I need to purchase any special equipment? I am aware it only has one HDMI cable so ready to buy a splitter if necessary. Thank you.

Asked 9 years ago by Anonymous.

• A:Answer Consider this as just an external speaker for your TV. It's your TV's sound signal that goes to this speaker/sub. Set everything up to to to your TV and set your TV's speakers "off" with sound from your TV going to whatever output you connected the sound bar to.

  Answered 8 years ago by DanH

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Q: QuestionHow do you enable the IR blaster. I plugged it in and put it by the tv sensor but no go.

Asked 9 years ago by Vick.

• A:Answer The full instructions for use will be included.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionIs this model Bluetooth enabled?

Asked 9 years ago by Tech.

• A:Answer Yes. I paired mine with my iPhone and Predator laptop.

  Answered 8 years ago by ZoeyVerified Purchase

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Q: QuestionHDCP 2.2 capability?

Asked 9 years ago by Beth.

Q: QuestionCan I use headphones with this unit?

Asked 10 years ago by Anonymous.

• A:Answer I don't believe you can, it can be installed to the tv, it does have a Bluetooth feature however but unfortunately it cannot be used with headphones. (To my knowledge)

  Answered 9 years ago by CLos94Verified Purchase

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Q: QuestionCan you control volume with TV remote?

Asked 10 years ago by Anonymous.

• A:Answer I have DirecTV, and it's remote handles the volume and mute controls; which is all I want it to control.

  Answered 10 years ago by Shiloh

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Q: Questiondo the cables needed to connect the sound bar come with it and do you need a receiver

Asked 10 years ago by PFI.

• A:Answer Comes with an HDMI cable, a short optical cable, and a red/white/yellow cable. No receiver needed. I connected a longer optical cable from the sound bar to the TV.

  Answered 8 years ago by KACBVerified Purchase

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Q: Questionsound bar keeps disconnecting to the tv and the remote controlsThe sound bar system keeps disconnecting to the tv remote control functions (volume, mute functions) after the tv is turn off. Did reset equipment to factory set up, nothing works. I have the system connected with an HDMI ARC connection (I have tried with 3 different cables) to a Panasonic model TC- P50GT50, I have set up tv to link to sound bar, it works fine at first (using the remote controls and displaying the sound bar volume) also I have turned off the tv speakers as instructed in the manual. I have left sound bar disconnected over night and reconnected it the next morning, it works again but it will disconnect once again after the tv and the bar sound system is turn off. Anyone any suggestion anyone?. The sound bar system by itself and its remote works fine, nothing wrong with it, but it is unable to keep the link to the tv to display volume signal for any length of time. The remote controls (tv or directv remotes) work fine otherwise. Thanks

Asked 9 years ago by Casper.

• A:Answer I would get rid of the arc setup and just use the optical cable and the hdmi in. It was acting funny for me with the arc setup but the volume controls are working fine. Hope that helps

  Answered 9 years ago by Keith

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