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You have to push the handle for the steam to come out after a few pushes it will start to come out.
Sorry, there was a problem. Please try again later.Hi! We recommend using distilled water in your steam mop. Tap water will cause a lot of calcium build up and may cause the main steam valve to clog. We would like to further assist regarding this situation. Please email [email protected] Thank you. -Giselle Hoover Customer Care
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