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Questions & Answers

Your price for this item is $129.99
Page Showing 21-40 of 55 questions
  • QuestionCan you pair multiple devices to OM5? Like pairing 2 iPhones 13.

    Asked by Luminal.

    • Answer Not at the same time but you can use it with mutiple devices.

      Answered by Watch

  • Questioni haven't used my Gimbal after purchasing it in March 2022 but now that i want to use it the Zoom Function is not operating. Any quick fix on this Problem?

    Asked by Marge.

    • Answer Dear customer, Sorry for your inconvenience. Would you please check whether the Bluetooth is connected to your phone. If you have any questions, please feel free to contact us at any time. They will try their best to help you. Here is the link: https://www.dji.com/support?from=store_footer Best Regards, DJI Support

      Answered by DJI Support

  • QuestionWill the Dji OM 5 or OM 4 SE be compatible with the z fold 3 I just wanted to ask is all

    Asked by Hondotechno2008.

    • Answer Dear customer, Thanks for your inquiry. DJI OM 5 or OM 4 SE is not compatible with the z fold 3 now and we will forward your needs to the relevant team. You can check this link to see if there is any updates: https://terra-1-g.djicdn.com/851d20f7b9f64838a34cd02351370894/om-5%E6%89%8B%E6%9C%BA%E5%85%BC%E5%AE%B9%E5%88%97%E8%A1%A8/DJI_OM_5_Mobile_Phone_Compatibility_List_en.pdf Best Regards, DJI Support

      Answered by DJI Support

  • QuestionDoes it only work with phones or can it work with cameras too?

    Asked by Kimberly.

    • Answer Hi there, please refer to the compatibility list below. https://terra-1-g.djicdn.com/851d20f7b9f64838a34cd02351370894/om-5%E6%89%8B%E6%9C%BA%E5%85%BC%E5%AE%B9%E5%88%97%E8%A1%A8/DJI_OM_5_Mobile_Phone_Compatibility_List_en.pdf

      Answered by DJI Support

  • Questiondoes this gimbal have follow me mode? a mode where you move around and it moves to where you move?!

    Asked by tuan.

    • Answer Dear customer, Thanks for your inquiry. DJI OM 5 has Four Gimbal Follow Modes. For more details, you can refer to: https://www.youtube.com/watch?v=3mTwyaPM-io&list=PL65kukZorPdNamGnKG803vmzK8PZBr_dY&index=4 Best Regards, DJI Support

      Answered by DJI Support

  • QuestionWill Kimball om5 stabilizer compatible with Samsung A 71 android phone ?

    Asked by Anonymous.

    • Answer Dear customer, Since the said device is not on the compatible list, the performance is not guaranteed. But it does not mean it's not compatible, you can have a try and conduct an installation test. We will also forward your suggestion to the corresponding team for evaluation. We'll also keep updating the list as the test goes on. Please also make sure the weight is within the supported range. https://www.dji.com/om-5 Best Regards, DJI Support

      Answered by DJI Support

  • QuestionCan I buy a dji care refresh for this product thru dji site?

    Asked by Kranthi.

    • Answer Dear customer, Thanks for your inquiry. Yes, you can purchase DJI Care Refresh for DJI OM 5. You can purchase the DJI Care Refresh through this link. https://www.dji.com/support/service/djicare-refresh?site=brandsite&from=nav Best Regards, DJI Support

      Answered by DJI Support

  • QuestionCan you attach a mono pole to this? Film football games and difficult to hold for 4 hours

    Asked by Smg614.

    • Answer As long as it will screw into the bottom of the device. It comes with a small stand.

      Answered by Believer1785

  • QuestionIs it compatible with Motorola phones?

    Asked by Chris.

    • Answer Dear customer, Thanks for reaching us. You are advised to refer to our compatibility list on our official website. Here is the link: https://www.dji.com/id/downloads/djiapp/dji-mimo Best Regards, DJI Support

      Answered by DJI Support

  • QuestionIs the DJI OM5 compatible with GoPro?

    Asked by Newcustomer.

    • Answer Is designed to be use with smartphone’s.

      Answered by Forgiven

  • QuestionIs this Gimbal compatible with Xiaomi Redmi Note 9 and will it work in another country?

    Asked by Lalat.

    • Answer Dear customer, Thank you for your inquiry. Xiaomi Redmi Note 9 is not listed on the compatible device list (https://terra-1-g.djicdn.com/851d20f7b9f64838a34cd02351370894/om-5%E6%89%8B%E6%9C%BA%E5%85%BC%E5%AE%B9%E5%88%97%E8%A1%A8/DJI_OM_5_Mobile_Phone_Compatibility_List_en.pdf), but it doesn't mean it will not work with DJI OM5, you may download the app and test it in the local store. And you can use it in another country. Best Regards, DJI Support

      Answered by DJI Support

  • QuestionIs this compatible with the Samsung S20 fe?

    Asked by LemonWata.

    • Answer The phone should fit as you expand the holder

      Answered by Gamer

  • QuestionIS THIS PRODUCT COMPATIBLE WITH SAMSUNG GALAXY ULTRA 21? CAN I use a different app with this product?

    Asked by CURIOUS.

    • Answer Yes. I downloaded the App via the browser in the instruction booklet and it works really well with my Samsung Ultra 21.

      Answered by Gaming

  • QuestionWill this work with a Galaxy S10e?

    Asked by Bill.

    • Answer Hi Bill, Samsung Galaxy S10e is not supported on the compatibility mobile device list, however, it does not mean it can not work with OM 5. You may try to download the app from DJI official website and try it in the local retailer store if there is on near around you. Compatibility list: https://dl.djicdn.com/downloads/DJI_OM_4_SE/DJI_OM_4_SE_Mobile_Phone_Compatibility_List_en_0317.pdf

      Answered by DJI Support

  • QuestionWill this work with an iPhone 13 mini?

    Asked by Wobbie831.

    • Answer Yes

      Answered by Gamer

  • QuestionDo I need this too if I just purchased the DJI pocket 2 ?

    Asked by T.

    • Answer Dear customer, OM 5 is a stabilizer for phones. If you purchase Pocket 2, this OM 5 is not needed for using Pocket 2.

      Answered by DJI Support

  • QuestionIs this compatible with the new s22ultra

    Asked by Grimreaper.

    • Answer Dear Customer, currently, Samsung S22 Ultra is not listed on the compatible device list. However, it doesn't mean the OM5 can't be compatible with it, you can try to download the latest DJI Mimo app from our official website: https://www.dji.com/downloads/djiapp/dji-mimo, and find a local store and test it there first. You can find a dealer store at https://www.dji.com/where-to-buy/retail-stores?site=brandsite&from=footer. Thank you for your interest.

      Answered by DJI Support

  • QuestionCan I use w iPhone 13 pro

    Asked by Fco.

    • Answer Can I use this on a iPhone pro max

      Answered by Anonymous

  • QuestionCan this go underwater?

    Asked by Kaela.

    • Answer Hi there, just for your information, OM 5 is not water-proof.

      Answered by DJI Support

  • QuestionIs the DJI OM 5 gimbal compatible with the Samsung Z Flip 3? If not, can you recommend a compatible gimbal?

    Asked by mdjaunders.

    • Answer Dear customer, Thank you for your inquiry. Samsung Z Flip 3 is not listed on the device compatible list. We will report your mobile phone model to the DJI engineers. This report will serve as a main reference for follow-up product development. Thank you for your support and product suggestions. Best Regards, DJI Support

      Answered by DJI Support