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This had nothing to do with the enclosure, but had to do with the drive you installed into the enclosure. Without knowing more about what operating system was on the computer where you got the "access denied " message, I'm guessing that the access permissions set for that drive didn't permit access by the account you were logged into on that computer. Most of the time, if your logged into an administrative account, you can change the access permissions of the drive to give your user account access privileges.
Sorry, there was a problem. Please try again later.There are multiple possible issues for this. The first and worst case scenario is that the hard drive itself is bad. There's not much we could in this scenario. This thread also appears to have a lot of relevant information. http://answers.microsoft.com/en-us/windows/forum/windows_7-files/external-hard-drive-is-not-accessible-access-is/e4fd2e7e-ec07-47c9-8677-e4be071e6122
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