Questions & Answers

Q: QuestionWhat is the maximum runtime of the Dyson V11 Plus vacuum?

• A:Answer This vacuum offers up to 60 minutes of runtime.

Q: QuestionHow does the Dyson V11 preserve energy?

• A:Answer The intelligent Power Trigger lets you conserve energy by using power only when needed, maximizing battery life.

Q: QuestionWhy is the Dyson V11 Plus vacuum a good choice for homes with pets?

• A:Answer The Dyson V11 Plus is engineered with the power, versatility, and run time to deep clean homes with pets. It also features a de-tangling Motorbar cleaner head that deep cleans carpets and hard floors, with hair removal vanes that clear long hair and pet hair from the brush bar as you clean.

Q: QuestionWhat type of filtration system does the Dyson V11 Plus vacuum use?

• A:Answer This vacuum uses an advanced, whole-machine filtration system that captures fine dust and expels cleaner air.

Q: QuestionWhat does the LCD screen on this Dyson vacuum display?

• A:Answer The LCD screen on this Dyson vacuum displays the power mode, maintenance alerts, and remaining run time to the second.

Q: QuestionDoes the Dyson V11 Plus vacuum come with any additional accessories?

• A:Answer Yes, the Dyson V11 Plus vacuum comes with seven Dyson-engineered accessories.

Q: QuestionHow do I use it on carpets

Asked 1 year ago by D.

• A:Answer Hello, thank you for your inquiry regarding the Dyson V11 Plus Cordless Vacuum. To use it on carpets, simply attach the High Torque cleaner head, which is designed to automatically adjust suction based on floor type. For optimal carpet cleaning, switch to Auto or Boost mode using the LCD screen—Auto mode intelligently adapts power, while Boost delivers maximum suction for deep cleaning. The vacuum’s powerful motor and stiff nylon bristles work together to lift ground-in dirt from carpet fibers effectively. If you have any further feedback or need assistance with the product, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.

  Answered 1 year ago by Dyson Team

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Q: Questionis there a power button or do you press the trigger

Asked 1 year ago by professor.

• A:Answer You have to press the trigger continuously. No big deal for a few minutes but it’s uncomfortable after 15 or 20 minutes.

  Answered 1 year ago by KellieTVerified Purchase

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Q: QuestionDo you have to hold down the run button while using or not

Asked 6 months ago by Doreen.

• A:Answer Yes, the trigger button needs to be held the whole time. I was wary before buying and wondered if it would be an issue, but it hasn't been. Some people might find this a downside if they're cleaning for a longer time, but it's not a problem for me.

  Answered 4 months ago by PDXCleanerVerified Purchase

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Q: QuestionDyson - V11 Does it have a removable battery and a separate charger? Can additional batteries be purchased? If so what would the cost per battery be? Thanks

Asked 11 months ago by Jakebrake.

• A:Answer Battery is removable yes. You can hang it on the dock to charge if you set it up that way or just use the cord. I’d call Dyson and ask about the charge of extra batteries.

  Answered 11 months ago by ChastityDVerified Purchase

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Q: QuestionWhat is the difference between the V11 purple and the V11 blue?

Asked 1 year ago by CC.

• A:Answer Hello, thank you for your inquiry regarding the Dyson V11 Plus Cordless Vacuum. The difference between the V11 Purple and V11 Blue models is primarily cosmetic, just the color. Both versions typically offer the same core features, including powerful suction, an LCD screen, and up to 60 minutes of run time. You can also verify this on the official Dyson website. If you have any further questions or need assistance with the product, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.

  Answered 1 year ago by Dyson Team

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Q: QuestionDoes the vacuum scratch or leave marks on hardwood floors?

Asked 1 year ago by Anonymous.

• A:Answer No it doesn’t.

  Answered 1 year ago by EHernandezVerified Purchase

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Q: QuestionHow does the filter work? Do I need to remove and wash and dry it like the Dyson V10?

Asked 2 weeks ago by Diamond.

Q: QuestionDo you sell the Dyson V11stick replacement filters? Thanks

Asked 1 month ago by Anonymous.

Q: QuestionDoes this have an off/on button or do you have to continuously press the trigger?

Asked 1 month ago by PowerButton.

Q: QuestionCan you turn off the brush roller and only have suction for hardwood floors?

Asked 2 months ago by Brush.

• A:Answer Yes

  Answered 1 month ago by KiinM

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Q: QuestionIs the battery a snap in for easy replacement

Asked 3 months ago by stelar.

• A:Answer No, its internal.

  Answered 2 months ago by RamzVerified Purchase

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Q: QuestionWhat is the Air Watts for the Dyson V11 Plus? According to the Dyson website, the Dyson V11 and the V11 Extra are 185 Air Watts suction but I don't see the Dyson V11 Plus listed. Thank you!

Asked 4 months ago by Buck.

Q: QuestionHow many air watts?

Asked 4 months ago by Anonymous.

• A:Answer 2

  Answered 4 months ago by FranciscoIVerified Purchase

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