Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

No content
  • Angle. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.
  • Left. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.
  • Alt View 11. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.
  • Alt View 12. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.
  • Alt View 13. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.
  • Alt View 14. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.
  • Alt View 15. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.
  • Alt View 16. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.
  • Alt View 17. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.
  • Alt View 18. Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel.
  • Alt View 19. Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel.
  • Alt View 20. Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel.
  • Alt View 21. Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel.
  • Alt View 22. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.
  • Alt View 24. Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel.

Dyson - V11 Torque Drive Cordless Vacuum - Blue/Nickel

Model:
371020-01
SKU:
6500292
Your price for this item is $139.99
Clearance
The comparable value price is $699.99
Page Showing 21-40 of 99 questions
Ask a Question

  • QuestionCan I use it with cord if the battery run off?

    Asked by Wesam.

    • Answer Hello Wesam, this is Kelly with Dyson. The V11 Torque Drive, along with our other cord-free models, are not intended to be used while connected to the cord. You can pull the trigger, but the machine will not run while its plugged in and charging. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionCan the motor be replaced.

    Asked by Donna.

    • Answer Hello Donna, this is Kelly with Dyson. The motor for the V11 Torque Drive vacuum is housed within the main body of the machine. If ever needed, that part can be replaced. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionWhat is difference between V11 Animal and V11 Torque Drive?

    Asked by Mikey.

    • Answer Hello Mikey, this is Kelly with Dyson. The Dyson V11™ Torque Drive and V11™ Animal vacuums are very similar. Both will offer the same run time and suction power. The cleaner head features an integrated digital motor which spins the brush bar up to 60 times a second. It drives stiff nylon bristles deep into carpet to remove dirt, and carbon fiber filaments capture fine dust on hard floors. Both machines offer three cleaning modes for a variety of household tasks, so you'll have the right balance of power and run time where you need it. The V11™ Torque Drive has an advanced LCD screen display which monitors system performance 8,000 times a second, then reports back in real time. You'll receive notifications of blockages, have a real-time countdown mode alerting you to remaining battery life in the mode you're using, and you'll also see filter alerts, letting you know it's time to clean your filter. On the V11™ Animal model, the display is an LED and will allow you to switch between your 3 power models: Eco, Auto and Boost. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionWhat is the difference between the V11 Torque and the V11 Animal vacuum?

    Asked by CFG34.

    • Answer You get the same smart technology and power on both machines. On the Torque Drive, you get the numerical display which tells you how many minutes you have left at each power level, and you get one extra brush. On the v11 animal, there are bar indicators which indicate the proportion of time you have left (if the bars are long, you have lots of battery power left, if the bars are short, you will need to recharge soon). You get one less brush than the v11 Torque Drive.

      Answered by Stib63

  • QuestionHow long to charge this vac....also, does it handle omg hair without getting stuck in roller

    Asked by Punky.

    • Answer Hello Punky, this is Kelly with Dyson. The Dyson V11 Torque Drive cord-free vacuum charges in 4.5 hours from a completely depleted battery, to a full charge. While the vacuum can pick up pet and human hair, we do recommend regular maintenance of the brush bar, which includes removal of any hair. Left to accumulate, it could potentially cause issues with the brush being able to spin properly. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionWhat is the difference between this and Dyson 11 animal vacc? Can this still pick-up pet's hair? I have 3 dogs.

    Asked by Gladys.

    • Answer Hi Gigi, this is Kelly with Dyson. The V11 Torque Drive and Animal are very similar. Both have the same run times and suction. The only difference between models is going to be tools that you will find in the box. Both the Animal and Torque Drive are suitable for homes with pets. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionI have great difficulty in removing the canister with the dirt in it....to clean the canister. I press the red button and try to pull the canister down and cannot.....please advise

    Asked by MA.

    • Answer The Red lever pushes down to release/open and empty only. I don't have this problem with my Dyson.

      Answered by Dido

  • QuestionHow does the suction power compare on this VS the Dyson Ball Animal 3 Extra Upright Vacuum?

    Asked by Jemma.

    • Answer Hi Jemma, this is Kelly with Dyson. The Dyson V11™ Torque Drive vacuum offers three modes of suction power, which range from 23-185 air watts. The Ball Animal 3 offers 150 air watts of suction from the cleaner head, and 290 air watts of suction when using the wand/hose with attachments. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionDoes it have a hepa filter?

    Asked by JJ.

    • Answer Yes it does. It comes highly recommended by the place that regulates products for being anti-allergenic. The filter that these vacuums traps almost 100% of all dust and even micro-particles.

      Answered by EntropicBoy

  • QuestionDoes it come with two batteries? And what is the battery life when charged? What accessories go with this v11

    Asked by Ten.

    • Answer Battery life depends on mode used and age/use of the battery, mine is about 10-15 on high, 25-30 auto, 30-40 eco. Mine came with one battery.

      Answered by Glitch

  • QuestionDoes the V11 get a lot of hair wraps around the brush rolls

    Asked by Rob51.

    • Answer There easy to pull out.

      Answered by Anonymous

  • QuestionCan I charge an extra v11 torque battery on the dock without the vacumn head?

    Asked by Debbie.

    • Answer Hi Debbie, this is Kelly with Dyson. You can charge the extra battery on the dock, while the other one is in use attached to the machine. However the machine and the extra battery cannot be both charged, at the same time. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionDoes this model (371020-01) have a clickable- ie removable- battery?

    Asked by Dysonlover.

    • Answer Hi there, this is Kelly with Dyson. It appears that this is an SV14 style main body, so it would have the battery that screws in to place. There is no difference in performance, and you will still get 60 minutes of run time. The only difference is how the battery attaches to the unit. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionI have a v11 torque. How do I switch speeds?

    Asked by Bami.

    • Answer To cycle through the 3 speeds, press the metal button that's just below the circular LED screen on the back end of the motor.

      Answered by Pookie

  • Questionwhy did dyson stop making this vaccume?

    Asked by grumpy.

    • Answer I don’t know - probably to entice us to buy the newest updated version.

      Answered by DBEST

  • QuestionCan the v11be used on plank vinyl flooring ?

    Asked by Bettyloi.

    • Answer I think so.

      Answered by DBEST

  • QuestionDoes this scratch hardwood floors

    Asked by Darby.

    • Answer No I don’t believe it scratches hardwood floors.

      Answered by DBEST

  • QuestionCan it lean hard wood floor with out scratching them

    Asked by Lily.

    • Answer I think so.

      Answered by DBEST

  • QuestionIs the battery removable?

    Asked by Shanny.

    • Answer yes

      Answered by Wendy

  • QuestionHow does this do with upholstery?

    Asked by Researching.

    • Answer great

      Answered by Wendy

Page 2, Showing 21-40 of 99 questions