A:Answer You cannot take off the cloth filter. Try washing it with some antibacterial dish soap and wash thoroughly. Then let dry properly.
I'm truly disappointed about this issue too.....it might not be just the filter. The dust cup, seals, and the screen/mesh gets really dirty. And it is frustrating you cannot take it all apart to clean. And most disappointing of all, is the lack of a HEPA filter. The seals get dust on them and cannot easily clean either. So, I had mine 2 days and started smelling dog smell....for this much money I expected more. In particular because of the animal name in it, that I expected a hepa filter. Oh well, life lesson learned.