Questions & Answers

Q: QuestionWhat type of battery does this mosquito repeller use?

• A:Answer This mosquito repeller uses a 3.7V Lithium-ion battery.

Q: QuestionHow long does the battery last on this mosquito repeller?

• A:Answer The E65X mosquito repeller features a rechargeable lithium-ion battery that lasts for 6.5 hours.

Q: QuestionWhat is the warranty period for this mosquito repeller?

• A:Answer The Thermacell E65X mosquito repeller comes with an automatic 2-year warranty. You can extend the warranty to 3 years by registering the product.

Q: QuestionWhat is included with this mosquito repeller?

• A:Answer The Thermacell E65X Rechargeable Mosquito Repeller package includes one repeller, one 36-hour repellent refill cartridge, one fast-charging dock, and one USB-C charging cable.

Q: QuestionHow long does it take for the repeller to reach its full effectiveness?

• A:Answer The Thermacell mosquito repeller starts working quickly, providing maximum protection within 15 minutes.

Q: QuestionWhat is the effective range of the mosquito protection zone?

• A:Answer This mosquito repeller creates a 20-foot zone of protection around you.

Q: QuestionCan this be used while plugged in - i.e. to extend the 6.5 hour charge limit?

Asked 5 months ago by ltr.

• A:Answer In accordance with safety standards, Thermacell Rechargeable Battery-powered products should not be operated while plugged in. The charging circuit disables when the battery is full, so leaving the repeller plugged in once it is fully charged will not increase the battery life or run time.  Therefore, Thermacell does recommend that you unplug the repeller during extended times of nonuse (longer than 2 months).

  Answered 5 months ago by Thermacell

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