Questions & Answers

Name: ECOVACS Robotics - DEEBOT OZMO U2 Robotic Vacuum & Mop - Black
Brand: ECOVACS Robotics
SKU: 6423194
Price: 125.99 USD
Rating: 3.9 (355 reviews)

ECOVACS Robotics - DEEBOT OZMO U2 Robotic Vacuum & Mop - Black

Model:: OZMOU2; |
SKU:: 6423194

User rating, 3.9 out of 5 stars with 355 reviews.

Highly rated by customers for:

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Page Showing 21-35 of 35 questions

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QuestionIs this vacuum great at picking up cat hair? We one cat but she sheds a lot. Thanks in advance
Asked 4 years ago by Nikki.
- Answer Absolutely it keeps dust and cat hair from flying all over my dining area and kitchen. When you use a broom it stirs it up but the robust just pulls it straight from the source.
  Answered 4 years ago by Back
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QuestionHow well does this do with pet hair?
Asked 4 years ago by Tedi.
- Answer Really well my pet sheds hair constantly and this vacuum does the job
  Answered 4 years ago by Flex
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QuestionIs there an update planned which will allow this unit to be able to MAP in the future? Or will it permanently be a random roamer?
Asked 4 years ago by Gerryleah.
- Answer From what I've read, & looking at the design, mapping wouldn't be possible. It would need a bigger microprocessor & more memory. If you want mapping, go with a different model.
  Answered 4 years ago by retiredgeezer
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Questionhow do i get my deebot ozmo u2 to map? Both full home and areas.
Asked 4 years ago by periquin.
- Answer Hi, Please kindly note that the map function is not available for Deebot OZMO U2 currently. Should you need any assistance please reach out to Ecovacs Customer Service Support Center to help out with any questions you may have. Best, Ecovacs Customer Care
  Answered 4 years ago by Ecovacs Support Team
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QuestionCould a current user please check the specification label on the charging unit to see if the charger accepts 110-220 V input or is it only 110-130 v? Thanks
Asked 5 years ago by AM.
- Answer Input is 100-120 Volts.
  Answered 4 years ago by MidnightFolf
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QuestionHi, will this work to vacuum laminate floors or does it have to be carpet/rug?
Asked 5 years ago by Norms.
- Answer In my experience it works on either. Don’t mop your rug though.
  Answered 4 years ago by MidnightFolf
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QuestionDoes it have a charger or does it need one?
Asked 5 years ago by Happy.
- Answer It comes with its own charger.
  Answered 5 years ago by Timmy
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QuestionWill this unit work in the dark?
Asked 5 years ago by Indira.
- Answer Yes. The unit will work in the dark.
  Answered 4 years ago by MidnightFolf
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QuestionDoes it work on 240hz
Asked 5 years ago by Abby.
- Answer American bought machine only works on 120v...would need a step down transformer
  Answered 4 years ago by Sean
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QuestionHow big is the dustbin?
Asked 5 years ago by elk.
- Answer Hi, Please kindly note that the capacity of the U2 dust bin is 400ml. Should you need any assistance please reach out to Ecovacs Customer Service Support Center to help out with any questions you may have. Best, Ecovacs Customer Care
  Answered 5 years ago by Ecovacs Support Team
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QuestionCAN THIS ECOVACS BE USE ON A CERAMIC TILE?
Asked 5 years ago by MyGourmia.
- Answer Yes, it works good on tile
  Answered 5 years ago by thegarrys2
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QuestionCan you program the Deebot to recognize where rugs are for the mopping function?
Asked 5 years ago by JIGAL.
- Answer NO
  Answered 5 years ago by VerifiedUser
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QuestionWill this unit automatically switch between mopping and sweeping if it's on carpet, or is that a more advanced feature for a higher end unit?
Asked 5 years ago by Will.
- Answer Hi, The Deebot could not switch between mopping and sweeping automatically when the Deebot is on the carpet. Please avoid using the mopping system on the carpet. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Best, Ecovacs Customer Care
  Answered 5 years ago by Ecovacs Support Team
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QuestionDoes this unit have to be connected to WiFi?
Asked 5 years ago by Joey.
- Answer It can be used without wifi with limited control. But to use the app you must connect via wifi. This will allow a little more control and show you when it is time to replace some components.
  Answered 5 years ago by Cm79
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QuestionWhere is the anti drop sensor located on my vacuum?
Asked 3 years ago by Jennie.
- Answer Hi, For the Deebot OZMO U2, please look at the bottom of the machine, brush both sides and the front of the Universal Wheel, close to the bottom edge, there are Anti-Drop Sensors (*4 Anti-Drop Sensors). Should you need any assistance please reach out to Ecovacs Customer Service Support Center to help out with any questions you may have. Best. Ecovacs Customer Care
  Answered 3 years ago by Ecovacs Support Team
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Showing 21-35 of 35 questions

Questions & Answers

ECOVACS Robotics - DEEBOT OZMO U2 Robotic Vacuum & Mop - Black

Q: QuestionIs this vacuum great at picking up cat hair? We one cat but she sheds a lot. Thanks in advance

Q: QuestionHow well does this do with pet hair?

Q: QuestionIs there an update planned which will allow this unit to be able to MAP in the future? Or will it permanently be a random roamer?

Q: Questionhow do i get my deebot ozmo u2 to map? Both full home and areas.

Q: QuestionCould a current user please check the specification label on the charging unit to see if the charger accepts 110-220 V input or is it only 110-130 v? Thanks

Q: QuestionHi, will this work to vacuum laminate floors or does it have to be carpet/rug?

Q: QuestionDoes it have a charger or does it need one?

Q: QuestionWill this unit work in the dark?

Q: QuestionDoes it work on 240hz

Q: QuestionHow big is the dustbin?

Q: QuestionCAN THIS ECOVACS BE USE ON A CERAMIC TILE?

Q: QuestionCan you program the Deebot to recognize where rugs are for the mopping function?

Q: QuestionWill this unit automatically switch between mopping and sweeping if it's on carpet, or is that a more advanced feature for a higher end unit?

Q: QuestionDoes this unit have to be connected to WiFi?

Q: QuestionWhere is the anti drop sensor located on my vacuum?

QuestionIs this vacuum great at picking up cat hair? We one cat but she sheds a lot. Thanks in advance

QuestionHow well does this do with pet hair?

QuestionIs there an update planned which will allow this unit to be able to MAP in the future? Or will it permanently be a random roamer?

Questionhow do i get my deebot ozmo u2 to map? Both full home and areas.

QuestionCould a current user please check the specification label on the charging unit to see if the charger accepts 110-220 V input or is it only 110-130 v? Thanks

QuestionHi, will this work to vacuum laminate floors or does it have to be carpet/rug?

QuestionDoes it have a charger or does it need one?

QuestionWill this unit work in the dark?

QuestionDoes it work on 240hz

QuestionHow big is the dustbin?

QuestionCAN THIS ECOVACS BE USE ON A CERAMIC TILE?

QuestionCan you program the Deebot to recognize where rugs are for the mopping function?

QuestionWill this unit automatically switch between mopping and sweeping if it's on carpet, or is that a more advanced feature for a higher end unit?

QuestionDoes this unit have to be connected to WiFi?

QuestionWhere is the anti drop sensor located on my vacuum?