Questions & Answers
- Model:
- T30C
- |
- SKU:
- 10408336
Highly rated by customers for: Mopping Performance, Suction Power, Overall Performance
$699.99
Page Showing 1-6 of 6 questions
Q: QuestionI have 5.0 GHz WiFi. Will it still work?
Asked by Nelland.
- A:Answer Thank you for your inquiry. Please note that our robots are designed to connect only to 2.4GHz Wi-Fi networks. For more detailed assistance or if you have any other questions, please contact our support team directly at [email protected], and they will be happy to help you.
Answered by Ecovacs Support Team
Q: QuestionWhat is need to install this ?
Asked by Beth.
- A:Answer Thank you for your inquiries. To install this robot, you only need a 2.4 GHz Wi-Fi network and a power outlet for the charging dock. The setup is straightforward and guided through our mobile app.If you have any questions during installation or need further assistance, please feel free to contact our technical support team directly at [email protected].
Answered by Ecovacs Support Team
Q: QuestionHow is it installed and what is needed to install?
Asked by Beth.
- A:Answer Thank you for your inquiries. To install this robot, you only need a 2.4 GHz Wi-Fi network and a power outlet for the charging dock. The setup is straightforward and guided through our mobile app.If you have any questions during installation or need further assistance, please feel free to contact our technical support team directly at [email protected].
Answered by Ecovacs Support Team
Q: QuestionWill it run on 5ghz wifi or does it connect with an echo dot
Asked by Brian.
- A:Answer Thank you for considering the T30C. We would like to kindly inform you that it is designed to work exclusively with 2.4 GHz Wi-Fi networks to ensure a stable and reliable connection. Additionally, we are pleased to confirm that the T30C is compatible with Amazon Echo Dot. If you need any assistance with setup or connectivity, please do not hesitate to contact our support team at [email protected]. We are always happy to help!
Answered by Ecovacs Support Team
Q: QuestionDies it automatically avoid stairs and obstacles
Asked by Obstacles.
- A:Answer Thank you for your inquiry. All our robot models are equipped with anti-drop sensors and can avoid stairs effectively. Specifically, the T30C model utilizes TrueDetect Technology, which employs single-line structured light for precise obstacle detection and avoidance. If you would like more detailed information, please feel free to contact our technical support team at [email protected].
Answered by Ecovacs Support Team
Q: QuestionHow much area will it clean on a charge ?
Asked by Bubba.
- A:Answer Thank you for your inquiry about the T30C. The runtime is measured based on active cleaning time. A full charge takes approximately 4.5 hours and provides up to 180 minutes of operation in standard mode under ideal lab conditions. Please note that actual runtime can vary significantly based on your home environment and settings. This is especially true during the initial uses, as the robot consumes extra battery to learn and map your home layout for optimal navigation. For more details, please contact our support team at [email protected].
Answered by Ecovacs Support Team
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