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Roborock - Saros 20X Thin, Self-Lifting Robot Vacuum and Mop , 36,000 Pa Suction Hyper Force and Multi-Fuction new RockDock - Black

Model: Saros 20X
SKU: 6672490
Sold byBest Buy

Customers are saying

Customers express satisfaction with the cleaning performance of this product. However, some users have noted that the device occasionally struggles with navigation and can get stuck during operation.

Generated by AI based on customer reviews.

Features

  • Industry-Leading Obstacle-Crossing Power

    AdaptiLift Chassis 3.0 dynamically raises the body to glide over thresholds and uneven floors without losing suction. Effortlessly crosses up to 3.46 in double-layer steps and cleans carpets up to 1.18 in deep, so every room stays fully cleaned, uninterrupted.

  • Ultra-Precise Navigation with Fewer Missed Spots

    Powered by StarSight Autonomous System 2.0, the advanced 3D ToF sensors build accurate maps in real time. The RGB camera enables the robot to detect and recognize over 300 obstacles to avoid clutter, reduce interruptions, and deliver smoother routes with more complete coverage.

  • Cleans Under 3.13 in Furniture with Ease

    With its ultra-slim design, Saros 20 glides under sofas and beds as low as 3.13 inches, removing hidden dust and pet hair from places you rarely clean. No moving furniture, no missed spots—just a deeper, more effortless clean every day.

  • Extreme 36,000 Pa, Zero Hair Hassle

    The 36,000 Pa digital motor pulls dust, pet hair, and debris from deep floor gaps with ease. A dual anti-tangle system automatically handles hair buildup, cutting down manual brush cleaning—perfect for pet owners who want powerful, worry-free results.

  • Fully Automated Dock for True Hands-Free Care

    Brand New RockDock features a new one-piece cleaning tray that boosts mop coverage and water capacity for deeper washing and quieter operation. Combined with 212°F hot water washing, 131°F hot air drying, self-cleaning maintenance, and up to 65 days of auto dust emptying, it delivers a truly hands-free experience.

  • Edge-to-Edge Cleaning with Smart Reach

    FlexiArm technology extends the side brush and mop to reach corners, edges, and under furniture where dirt hides. Mark curtains in the app, and the robot cleans behind them intelligently—leaving no blind spots and no missed messes.

  • AI-Powered App Control

    Control everything in the Roborock App, including SmartPlan 3.0, which learns your home and routines to optimize cleaning with one tap. Voice control, smart mapping, and the built-in RGB camera let you check in on your pets anytime, delivering a smarter, more effortless clean for pet-loving homes. (Supports 2.4GHz and 5GHz Wi-Fi)

Specifications

  • Pet
    Yes
    Cleaning Path Width
    6.5 inches
    Vacuum Type
    Robotic, Wet/dry
    Bin Capacity
    0.66 gallons
    Product Weight
    34.37 pounds
    Bagless
    No
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Reviews

Rating 3.7 out of 5 stars with 20 reviews

55% would recommend to a friend
Customers are sayingCustomers express satisfaction with the cleaning performance of this product. However, some users have noted that the device occasionally struggles with navigation and can get stuck during operation.
This summary was generated by AI based on customer reviews.
  • Cleaning Performance (7)
  • Navigation (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Why Didn’t I Buy This Sooner? Meet “Glorinha”!

    I’ve been using my Roborock for about a month and a half now, and I honestly keep asking myself: why didn’t I buy this sooner? We’re a busy family of four — my husband and I, a baby, a four-year-old — plus our Yorkshire. So between crumbs, food, little messes, toys, and everyday life with two young children, there is ALWAYS something on the floor. I was never really a “technology person,” and I honestly didn’t expect a robot to clean this well. I was wrong. This thing is POWERFUL. We actually named ours “Glorinha,” because in Portuguese we joke that “the days of glory have arrived.”Basically, the days of having to constantly clean the floors ourselves are over! One of my favorite things is running Glorinha overnight. I schedule everything before bed, and there is something AMAZING about waking up to clean floors. It has genuinely taken one repetitive household chore off my plate. Our downstairs has hardwood floors with a few area rugs, including the kids’ rugs and a smaller living room rug. Upstairs is almost entirely carpet, except for the bathroom. The robot created a separate map for upstairs, so whenever I want to clean that floor, I simply bring it upstairs, select the map, and it knows what to do. I can have it vacuum only in the carpeted bedrooms and vacuum + mop the bathroom. The bathroom deserves its own mention. Our dog uses a pee pad in there, and the robot doesn’t recognize the pad itself, so at night I remove the used pad before the scheduled cleaning and put a fresh one down in the morning. I have the bathroom programmed for two passes with a wetter mop setting, and it cleans the floor extremely well. I no longer have to wake up and immediately worry about cleaning that bathroom floor. It does a great job picking up crumbs, food, and our dog’s hair. She’s a Yorkshire, so her hair is more similar to human hair and she doesn’t shed like many other breeds, but whatever ends up on the floor gets picked up very well. Something unexpectedly funny happened with my four-year-old too: the robot actually improved his cleanup routine! He knows Glorinha comes out at night, and he knows he needs to pick up his toys before she starts cleaning. Now he runs around before bedtime doing his cleanup because “Glorinha is coming.” As a mom, I consider that an unexpected bonus! The obstacle recognition has been very good with the kids’ toys, and I’m also impressed by how well it gets underneath furniture and cleans areas I wouldn’t necessarily reach every day. On hard floors, I think the cleaning and mopping performance is excellent. On carpet, I personally don’t think it feels quite as powerful as it does on hard flooring, but it still does a very decent job and keeps our upstairs carpet maintained between deeper cleanings. The self-cleaning system is another feature I LOVE. It makes everyday maintenance so much easier. I still put the mop pads in my washing machine about once a week for a deeper wash, but the robot takes care of so much by itself. And I’m still shocked by the color of the dirty water after it mops. You really see how much it removed from floors that didn’t even look that dirty! I’m also impressed with how long the cleaning solution lasts. After about a month and a half of regular use, I’ve found it very economical. It is a powerful machine, so yes, you can hear it when it’s running at higher power. I personally don’t find it loud enough to disturb my sleep, especially since the dock is downstairs. I actually prefer letting it do most of its work overnight. And maybe the most convenient feature of all: I can control it from my phone from anywhere. If I leave home and realize I forgot to start Glorinha, I can simply open the app and start the cleaning. I love knowing I can be out of the house and come home to clean floors. After a month and a half, I’m genuinely impressed. Between two young children, a dog, two floors, hardwood, rugs, carpet, and a very busy household, it handles our daily needs extremely well. If I had known a robot could make this much of a difference in my routine, I would have bought one years ago. So far, Glorinha has earned her place in this family. If anything changes as I continue using it long-term, I’ll come back and update my review.

    This review is from Roborock - Saros 20X Thin, Self-Lifting Robot Vacuum and Mop , 36,000 Pa Suction Hyper Force and Multi-Fuction new RockDock - Black

    Posted by THAMIRES

  • Rated 5 out of 5 stars

    Highly recommended vacuum robot

    I’ve been using this Roborock for a little while now, and it’s honestly made keeping my floors clean so much easier. One of my favorite features is the docking station automatically adding the cleaning solution, so I don’t have to measure or refill detergent every time I mop. It also automatically washes the mop after cleaning, which means I rarely have to deal with dirty mop pads myself. The cleaning performance has been impressive. The 36,000 Pa suction power easily picks up dust, pet hair, crumbs, and even debris that gets stuck along the edges. I also love that it can lift the mop when it detects carpet, so I don’t have to worry about my rugs getting wet. It transitions between hard floors and carpets seamlessly without any manual intervention. Navigation is another area where this robot really shines. It does a great job of avoiding furniture and obstacles, so it rarely gets stuck or bumps into things. The movable mop and side brush are surprisingly effective too—they extend into corners and along baseboards, helping clean those little areas that many robot vacuums tend to miss. The robot itself is also fairly thin, allowing it to slide underneath my couch, bed, and other furniture where dust loves to collect. It’s nice not having to move furniture around just to keep those hidden areas clean. Overall, this has been one of the most hands-off robot vacuums I’ve owned. Between the automatic solution dispensing, self-washing mop, powerful suction, intelligent carpet detection, smart obstacle avoidance, and thoughtful edge-cleaning design, it takes care of almost everything on its own. It’s definitely not a cheap purchase, but if you’re looking for a premium robot vacuum that requires very little maintenance and consistently delivers excellent cleaning results, I think it’s well worth considering. It has definitely saved me a lot of time and made daily floor cleaning almost effortless.

    Posted by YUANF

  • Rated 5 out of 5 stars

    Hands down the best and smartest robot vacuum!

    I've been been using robot vacuums for over 3 years and this is by far the smartest and easiest to use. It scanned my whole apartment within 10 minutes and was immediately ready to use. Compared to older models: love that the cleaning solution has a dedicated compartment so you don't have to figure out the right ratio every time you load the clean water tank. Love that the mop pads are now cleaned with hot water, which is great for cleaning kitchen spaces where oil may splatter onto the ground. The camera is also phenomenal at detecting all sorts of obstacles (wires, poles, door stops protruding from walls, etc.) This is also the first robot vacuum that I got that has no issue with climbing high pile rugs without lifting up the corners of the rug and thus causing it to fold over itself/cause the vacuum to get stuck. Attached two photos of a bath mat that always used to get lifted by other robot vacuums I have tried -- this one has no problem. Love that it can lift itself when it knows there is a rug/carpet, and then easily crosses onto the rug. One other major observation is that this vacuum seriously seems to get 'smarter' after just 5 full runs. Each time, I've noticed it "updates the map" after docking, which changes the way the vacuum approaches each room. For instance, the first time I used it, it got stuck a bit in a corner of my living room. After completing the run, it updated the map and on the next 2 runs, it approached that corner differently and didn't get stuck at all. I observed this in several instances around tight corners and obstacles. Seriously impressive! Overall absolutely love this model -- high recommend for anyone who wants high performance to truly forget about cleaning floors/rugs!

    Posted by DANIELW

  • Rated 5 out of 5 stars

    Amazing vacuum

    Bought this for my mostly carpet second level and I have pets. Easy to set schedules. Really great at vacuuming and I have it mop the bathrooms and laundry room. It goes under the bed as well very happy about it.

    Posted by Techsara

  • Rated 1 out of 5 stars

    Waste of money, terrible mopping floors

    I'm throwing this product in the garbage honestly. Even fully cleaned, brand new mop pads the mopping feature is HORRIBLE. It leaves gross circular streaks everywhere and the floor looks lousy after each use. I've tried deep clean, more water, less water. The same bad results. If you want to use the mopping feature DO NOT waste money on this product. Get the Quervo 2 Curve flow. The Saros 20 is a major let down.

    Posted by AMYB

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Pros for Roborock - Saros 20X Thin, Self-Lifting Robot Vacuum and Mop , 36,000 Pa Suction Hyper Force and Multi-Fuction new RockDock - Black
Cleaning PerformanceThere were no pros for this product—Cleaning Performance, Navigation, Setup Ease, Noise Level, Stain DetectionThere were no pros for this product—
Cons for Roborock - Saros 20X Thin, Self-Lifting Robot Vacuum and Mop , 36,000 Pa Suction Hyper Force and Multi-Fuction new RockDock - Black
NavigationThere were no cons for this product—Software Functionality, Mapping Accuracy, SizeThere were no cons for this product—

Specs

Questions & Answers

  • Can this vacuum cleaner be used on multiple surfaces?

    Yes, this vacuum cleaner can be used on multiple surfaces.

    This question and answer was generated by AI based on customer and product data.
  • Does this robotic vacuum have a self-emptying feature?

    Yes, this robotic vacuum has a self-emptying feature for convenient hands-free maintenance.

    This question and answer was generated by AI based on customer and product data.
  • Is it possible to control this vacuum with an app?

    Yes, this vacuum is app compatible for intelligent control.

    This question and answer was generated by AI based on customer and product data.
  • Does this robotic vacuum have cliff sensors?

    Yes, this robotic vacuum has cliff sensors.

    This question and answer was generated by AI based on customer and product data.
  • Is the filter washable in this robotic vacuum?

    Yes, the filter is washable in this robotic vacuum.

    This question and answer was generated by AI based on customer and product data.
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