Questions & Answers

Q: QuestionDoes this washer have an interior light?

• A:Answer Yes, this washer has interior lights.

Q: QuestionIs the washer dryer stackable?

• A:Answer Yes, this washer is stackable.

Q: QuestionDoes this washer have a steam function?

• A:Answer Yes, this washer has a steam function.

Q: QuestionAre fill hoses included with the washer?

• A:Answer Yes, fill hoses are included with the washer.

Q: QuestionCan I delay the start of a wash cycle?

• A:Answer Yes, you can delay the start with the delay start option.

Q: QuestionDoes this washer have an automatic water-level adjustment?

• A:Answer Yes, this washer features automatic water-level adjustment.

Q: QuestionCan the Washer door be reversed to open from the Left.

Asked 2 years ago by CuriousGirl.

• A:Answer Hello! The door on this washer is reversible. - Damon

  Answered 2 years ago by Electrolux Canada

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Q: QuestionCan the Automatic Water-Level Adjustment be overridden? I like clothes to have a full submerge into water sometimes.

Asked 3 years ago by Posey123.

• A:Answer Thank you for your question, Posey123. The water level adjustment feature cannot be overridden, as it is designed to only use what is needed for each load. - Damon

  Answered 3 years ago by ElectroluxExpert

  
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Q: Questionhow long is a typical wash cycle? i have seen some machines that take more than 90 minutes

Asked 3 years ago by MelJay.

• A:Answer Cycle times will vary based on selected settings such as spin speeds, soil levels, and temp settings. You can estimate 80-110 for a normal cycle. The washer itself may adjust the cycle time based on soil and dampness. ~ Anna

  Answered 3 years ago by ElectroluxExpert

  
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Q: QuestionCan you tell me the difference between the Electrolux ELFW7537AT and the Electrolux ELFW7637BT

Asked 3 years ago by Brian.

• A:Answer Hello, Brian. After further reviewing the specification information for both models, the ELFW7537AT has 10 cycles and has a stain treat II feature. While ELFW7637BT has 11 cycles and has the stain soak feature. We would love to speak with you more should you have additional questions. Please come chat with us live on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye

  Answered 3 years ago by ElectroluxExpert

  
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Q: QuestionELFW7537AW Purchased this washer in May from Best Buy and the washer has an error code HOSE and will not completely drain. Checked the hose. It’s connected correctly and there are no kinks in it. Not sure what else to do. Any advice?

Asked 1 month ago by Manor.

• A:Answer Hi, Manor! The "HOSE" error code on your Electrolux washer, combined with a failure to drain, indicates a blockage in the drain system, not the supply hose. Check and clean the drain pump filter, which is usually accessible from the bottom front of the machine, and ensure the drain hose is clear of obstructions. You should also try a soft reset of the machine. - Patrick

  Answered 1 month ago by Electrolux Canada

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Q: QuestionHi there, what is the depth of the unit excluding the door, so just the unit itself! I'm trying to see if the unit will fit in a space of 27.5 inches in depth without the measurement of the door, thanks!

Asked 2 months ago by JM910.

• A:Answer The product depth is listed as 32 inches (front to back) for many Electrolux 4.5 cu. ft. stackable front‑load washer models. Since your space is 27.5", there’s a chance the unit (excluding the door) might fit — but 32" full depth is significantly over your limit. You would want the cabinet depth (without door) to be ≤ 27.5" plus some clearance for hoses and ventilation. - Jessica

  Answered 2 months ago by ElectroluxExpert

  
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Q: QuestionMy electrolux washer 600 series model ELFW7537AT1 has a clean washer cycle setting that will not engage

Asked 4 months ago by Butch.

• A:Answer Hi, Butch! If you need further assistance with your washer, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick

  Answered 4 months ago by ElectroluxExpert

  
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Q: QuestionDoes this washer work well with powder detergent?

Asked 6 months ago by Ash.

• A:Answer Hi Ash, thanks for your question! Yes, the Electrolux ELFW7537AT washer works great with powder detergent. It has an Adaptive Dispenser™ that’s designed to handle powder, liquid, or pods, so you’ll get effective cleaning no matter which you choose. Just be sure to use the recommended amount of powder in the main wash compartment and pick the cycle that fits your laundry needs. - Reed

  Answered 6 months ago by ElectroluxExpert

  
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Q: QuestionBought this washer in July barely used it and its not working properly I’m getting E11 code

Asked 9 months ago by Anonymous.

• A:Answer Hi there, thank you for reaching out to us regarding your inquiry. The E11 codes indicates "Long Fill Time", we recommend the following: -First unplug the unit and plug it back the 6-minute lock will restart. -Make sure the hot and cold lines are reversed -Check the water connection I hope this information helps. - Jessica

  Answered 9 months ago by ElectroluxExpert

  
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Q: QuestionWhat is the height of this unit when stacked? and how does one accomplish the actual stacking of the dryer on top of the washer?

Asked 10 months ago by myceilingsarelow.

• A:Answer Hello there. Thanks for reaching out to us. This model has a height of 38 inches. When stacked with a compatible Electrolux dryer, the total height will be the sum of the washer and dryer heights. For example, if the dryer also has a height of 38 inches, the combined height would be approximately 76 inches. However, it's essential to verify the exact dimensions of the specific dryer model you intend to stack to determine the total height accurately. To stack the dryer on top of the washer, you'll need the Electrolux Front-Load Laundry Stacking Kit (model STACKIT7X). This kit is designed to securely mount your dryer above the washer, saving space in your laundry area. We hope this information helps. - Maria

  Answered 9 months ago by ElectroluxExpert

  
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Q: QuestionDoes ELFW7537AT have a clear, see-through window in the door, while ELFW7637AT has a tinted window? I like to see what goes on inside the machine! How long does a “Normal” wash on hot or warm setting take? Also, is there no pre-wash in these models?

Asked 1 year ago by ClearWindowPreference.

• A:Answer Hi there, ClearWindowPreference! Thank you for your inquiry. Yes, the ELFW7537AT has a clear, see-through window, and the ELFW7637AT washer's window is not heavily tinted but not fully clear. You can still see what's inside. The "Normal" option can be for a StainTreat™ II cycle or soil levels. If you're going to select it as a cycle on a hot or warm temp (factory preset), it can take anywhere from 60 to 75 minutes. While the ELFW7537AT washer doesn't have a pre-wash cycle on all across series, the ELFW7637AT washer has a 15-minute Fast Wash cycle option for its 600 series. We hope this information helps! ~Juan

  Answered 1 year ago by ElectroluxExpert

  
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Q: QuestionHello. Can this washer be placed in a space with 55 inch wall to wall gap from the back to the front? Is it too tight?

Asked 1 year ago by Nrwl.

• A:Answer Hello Nrwt, Thank you for reaching out to us! Certainly! Let’s determine if the Electrolux 4.5 Cu.Ft. Stackable Front Load Washer can fit in your 55-inch wall-to-wall gap. Here are the relevant specifications for this washer: Model: Electrolux ELFW7437AW Capacity: 4.5 Cu.Ft. Color: Titanium Now, let’s calculate the space required for this washer: Width: The washer’s width is not explicitly mentioned in the provided details. However, I recommend checking the product manual or contacting Electrolux directly to confirm the exact width. Depth: The depth of the washer is not specified either. Again, referring to the product manual or reaching out to Electrolux would be helpful. Given the limited information, I recommend measuring the actual dimensions of the washer (width and depth) to ensure it fits comfortably within your 55-inch gap. If the washer’s dimensions are smaller than the gap, you should have sufficient space. If not, you might need to consider a different washer or explore alternative installation options. For accurate measurements, please refer to the official Electrolux website or contact their customer support. Happy laundry days! - Owen

  Answered 1 year ago by ElectroluxExpert

  
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Q: QuestionOverall height with pedestal

Asked 1 year ago by CJ.

• A:Answer Thank you for reaching out, CJ. The overall height of this model with pedestal is 53.25". ~Ruth

  Answered 1 year ago by Electrolux Canada

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