A:AnswerThe other answer with the email address in here is a scam. I tried to email them at that email and theysaid they would replace my air fryer but I had to pay for shipping. I asked how to pay for shipping and they told by PayPal and gave me some random yahoo email for the account. Thought it was kinda weird so I asked for a customer service number. The number they gave me was a NY number not an 800 number or anything like that. So I called a day later and it was some random guy.
A:AnswerReturn it to best buy. I bought one and I only used it less than 20 times over the course of eight months before it died. I specifically came to the best buy website to leave a negative review as you can't get in touch with the manufacturer.
A:AnswerDon't know about a basket, but it comes with everything needed for immediate use. Maybe you're thinking of the fry pan. It's all you need and it's included
A:AnswerTo be honest, I have only used it ONCE, with fries maybe later I will try it out with different foods. The fries turned out very good, again after a added extra minutes.
A:AnswerYes thinly sliced potatoes can be cooked in it. I had to turn of the food rotator and several times flip the chips to keep them cooking on both sides.