Questions & Answers

Q: QuestionDoes the projector come with a warranty?

• A:Answer Yes, the projector comes with a 2-year limited warranty that includes full-unit replacement.

Q: QuestionDoes this projector have built-in speakers?

• A:Answer Yes, the projector has high-quality internal stereo speakers with Dolby audio.

Q: QuestionWhat is the maximum screen size supported by this projector?

• A:Answer This projector supports a maximum screen size of up to 150 inches.

Q: QuestionWhat type of connectivity does the projector offer?

• A:Answer The projector has a built-in HDMI port and also supports Bluetooth 5.1 connectivity.

Q: QuestionWhat is the native resolution of the Epson EF21 projector?

• A:Answer The Epson EF21 projector has a native resolution of 1920 x 1080, which is Full HD.

Q: QuestionHow is the picture quality during the day? I want to use this to stream football outdoors during the day, but want to know the quality of the image before committing

Asked 1 year ago by Ricardo.

• A:Answer Hi Ricardo- We bought this projector to do exactly that - stream football outdoors during the day. Based on Epson's response to your question, we decided to purchase this projector and it absolutely did not work. We had a cloudy day, placed the projector in a completely shaded area, covered the back of the screen with a tarp to enhance picture quality, and even changed settings to project from the rear. Nothing worked. To top it off, we were charged a $135 restocking fee when we returned the projector we couldn't use. I typically never write a review but felt compelled to because we purchased this projector based on Epson's response to your question saying, "Hello Ricardo. The EF21 Projector has outstanding picture brightness. It uses 3-chip 3LCD technology, producing 1,000 lumens of color brightness (IDMS Rated) and 1,000 lumens of white brightness (ISO Rated) for day or night. Regards, Kevin - The Epson Team." I just don't want others to be misled only to have the same experience we did.

  Answered 1 year ago by Bobbi

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Q: QuestionDoes this projector have auto keystone (vertical / horizontal) correction and autofocus capabilities?

Asked 1 year ago by ArunK.

• A:Answer Yes, and they work very well, even at extreme angles.

  Answered 1 year ago by NolanVerified Purchase

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Q: QuestionCan this be mounted upside down? Does it have correction for that?

Asked 3 weeks ago by Anonymous.

• A:Answer Hello. The EF21 can be ceiling-mounted, so you will have the option to select front or rear ceiling projection from the settings menu. Regards, Kevin - The Epson Team.

  Answered 3 weeks ago by Epson

  
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Q: QuestionHello.. I just purchased this projector and it is working fairly well but the Apple TV connection isn’t working well. I am needing to unplug the Apple TV and restart with each use. Any suggestions ? I had another projector before and this wasn’t an iss

Asked 2 months ago by AppleTV.

• A:Answer Hello. To determine whether the issue is with the projector or the streaming device, test other video sources to see if the same problem occurs. Ensure the projector firmware is up to date and try using a different HDMI cable. If the issue continues, contact our Technical Support team by phone for further assistance. Regards, Kevin - The Epson Team.

  Answered 2 months ago by Epson

  
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Q: QuestionCan this projector work for rear projection? IN other words, can the image be flipped to project on a screen from the rear?

Asked 5 months ago by Bubba.

• A:Answer Yes, it does provide you with an option to do so.

  Answered 2 months ago by JayanthVerified Purchase

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Q: QuestionCan I play an MP4 video direct from a usb drive?

Asked 6 months ago by SteveS.

• A:Answer Hello SteveS. You can connect a USB device to the projector's USB-A port to project images from the device. However, you would have to find and download an Application that can play different media, including MP4 files, from the Google Play Store. Regards, Kevin - The Epson Team.

  Answered 6 months ago by Epson

  
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Q: QuestionDoes this projector have optical zoom ?

Asked 6 months ago by Matt.

• A:Answer Hello Matt. The EF21 does not have optical zoom, as it uses digital zoom instead. You can adjust the zoom settings through the Image Correction menu. Regards, Kevin - The Epson Team.

  Answered 6 months ago by Epson

  
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Q: QuestionWhat is the voltage of this device? Can it be used with 220V power?

Asked 7 months ago by ann.

• A:Answer Hello ann. The EF21 will work with 220V power as it runs on power supply voltages ranging from 100 – 240 V AC +/- 10% at 50/60 Hz. Regards, Kevin - The Epson Team

  Answered 7 months ago by Epson

  
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Q: QuestionWhat is the short throw distance to achieve a hundred inches

Asked 7 months ago by Distance.

• A:Answer Hello. A minimum distance of 88 inches is required for the projector to display a 100-inch image. Regards, Kevin - The Epson Team.

  Answered 7 months ago by Epson

  
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Q: QuestionI need this for a PowerPoint presentation. Can I use this to do a PowerPoint presentation from a thumb drive? I need this to be portable to do educational PowerPoint presentations from a thumb drive

Asked 8 months ago by Pickles24.

• A:Answer Hello Pickles24. Unfortunately, the EF21 does not support playing PowerPoint presentations directly from a USB drive. To display a presentation, you'll need to connect a computer to the projector. Regards, Kevin - The Epson Team.

  Answered 8 months ago by Epson

  
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Q: Questionconsole gaming is possible with this model

Asked 11 months ago by native.

• A:Answer Hello native. For basic console gaming where frame delay or image latency is not a factor in the game, then this projector should perform ok. It has a latency of about 5.6 frames or 93.3ms. However, for high-end consoles, where gaming with low latency is an absolute must, then you should consider other projectors like Epson Home Cinema 1080 with a frame latency of 2.3 or 38.34ms, or the Home Cinema 3800, with a frame delay of less than 1.0 (16.67ms) with both 1080p @ 60Hz and 4K @ 60Hz signals. Note: The projectors can have slight variations of frame latency due to variations in the input signals, and Signal settings in the projector’s menu. Regards, Kevin - The Epson Team.

  Answered 11 months ago by Epson

  
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Q: QuestionWhats the power draw

Asked 1 year ago by Norm.

• A:Answer Hello Norm. On 100 - 120 V power supply, the EF21 uses 209 W in Normal/Custom Power Consumption mode, 80 W in Quiet/Extended Power Consumption mode, and 0.5 W on Standby. Regards, Kevin - The Epson Team.

  Answered 1 year ago by Epson

  
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Q: QuestionDoes it support universal AC input 110V - 240V 50/60 Hz?

Asked 1 year ago by ArunK.

• A:Answer Hi ArunK. The EF21 runs on power supply voltages from 100 – 240 V AC +/- 10% at 50/60 Hz. Regards, Kevin - The Epson Team

  Answered 1 year ago by Epson

  
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Q: QuestionBluetooth -- does it pair with an external speaker or a soundbar via Bluetooth?

Asked 1 year ago by ArunK.

• A:Answer Hello ArunK. You can use the projector's internal speakers to output audio from a compatible device connected by Bluetooth. However, to connect a Bluetooth speaker, we recommend using an external streaming device and connecting the speaker to it directly. Regards, Kevin - The Epson Team.

  Answered 1 year ago by Epson

  
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