A:AnswerHi mcpw18, The Epson Scan 2 software included with WorkForce ES-400IIs includes an Edge Fill feature that can create a black frame around the outside of the scanned image. You can adjust the thickness of the frame in the software. Regards, Dylan - The Epson Team.
A:AnswerIt’s because you’re scanning the documents black and white. Go to epsom smart, click on setting, then scan setting and then change the image type to either grayscale for a high quality black and white or color.
A:AnswerHello Linda. The ES-400 II software allows you specify which folder you want your documents scanned to. You can find the latest Scan Utility software on our official Epson Support page. Regards, Kevin - The Epson Team.
A:AnswerHi mardog, Try downloading and installing the latest drivers from the Epson Workforce ES-400 II support site. The site also has FAQs, videos and User's Guides that may help. Regards, Mark - The Epson Team.
A:AnswerHello. The ES-400 II uses Epson ScanSmart software which allows you to scan multiple pages and save them separately into individual files. You can select the pages you want to be saved and create a file name when complete. Regards, Kevin - The Epson Team.