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  • QuestionWhat is the field of view offered by this camera?

    • Answer This camera provides a field of view of 135 degrees.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the video resolution of this security camera?

    • Answer The video resolution of this security camera is 2K (1440p).
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the security camera require monthly fees?

    • Answer No, the security camera does not require any monthly cloud storage fees.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this security camera have audio communication capabilities?

    • Answer Yes, this security camera has two-way audio communication.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this camera be used with a voice assistant?

    • Answer Yes, this camera is compatible with Amazon Alexa.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this camera have night vision capabilities?

    • Answer Yes, this camera has night vision.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this security camera suitable for outdoor use?

    • Answer Yes, this security camera is designed for outdoor use.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I view this directly on phone without pulling the sd card to view? Does it have alert sound? Can I clear sd card storage from phone app? Can I use without sd card if using phone app?

    Asked by Fawnzydingo.

    • Answer Here are the answers to your questions about the eufy C20 Solar SoloCam based on relevant information: Can I view this directly on my phone without pulling out the SD card to view? Yes, you can view recordings directly on your phone via the eufySecurity app without removing the SD card. Does it have an alert sound? The SoloCam is equipped with a powerful alarm, which can be manually or automatically triggered when motion is detected. The alarm typically has a decibel rating of around 90dB. Can I clear SD card storage from the phone app? Yes, you can clear or format the storage of the SD card through the eufySecurity app. Navigate to Camera/Doorbell Settings > Storage/Camera Storage, and select Clear Storage or Format. Please note that formatting will permanently delete all of the stored data. Can I use the camera without an SD card if using the phone app? The eufy SoloCam comes with built-in local storage, typically 8GB of eMMC storage, eliminating the need for an external SD card. Video recordings are securely stored locally, ensuring you can use the device and access footage from the app without needing an additional SD card.

      Answered by Eufy Team

  • QuestionWill this work with 5g wifi?

    Asked by Fawnzydingo.

    • Answer The eufy C20 Solar SoloCam is not compatible with 5GHz WiFi. It only works with 2.4GHz WiFi networks.

      Answered by Eufy Team

  • QuestionIs it free to download videos from camera storage

    Asked by Patty.

    • Answer Yes, downloading videos from the Eufy SoloCam C20 is free. The camera's core feature is local storage with no mandatory monthly subscription.

      Answered by Eufy Team

  • QuestionSo, it says C20, but it really is an S120 !

    Asked by SoloCamC20AP.

    • Answer There doesn't seem to be relevant information in the knowledge base specific to a mix-up about the names or features of "C20" and "S120" security camera models under the Anker Solix category. If your inquiry is regarding Anker Solix products or related compatibility issues, feel free to specify.

      Answered by Eufy Team

  • QuestionIn box camera it says that camera will be recharged constlanty by his solar pannel, and looking at top of camera, it has a solar cell. Is it just a "look", or it has solar pannel really. Its a huge diference ! I bought it because it doesn't need any wire

    Asked by SoloCamC20AP.

    • Answer The camera you purchased does indeed come with a real solar panel for recharging. As stated in the information, cameras like the Solar Wall Light Cam S120 are equipped with an integrated solar panel that continuously powers the device if it receives at least two hours of direct sunlight daily. The solar panel provides a continuous power source and eliminates the need for wires or frequent manual recharging, making the camera truly wireless if sunlight exposure is sufficient. Make sure to place your camera in a location that receives adequate sunlight to take full advantage of its solar charging feature.

      Answered by Eufy Team

  • QuestionDoes the Eufy c20 camera have a solar panel on it. Picture shows it does but description states it will need charged now and then

    Asked by Joe.

    • Answer The eufy SoloCam C20 does not inherently come with a solar panel. However, it is compatible with the eufy Solar Panel, which can be purchased separately for continuous charging. The solar panel needs to be exposed to direct sunlight for at least two hours per day to provide sufficient charge to the camera. If you do not use the solar panel, you would need to manually charge the camera periodically.

      Answered by Eufy Team

  • QuestionCan I review motion detection

    Asked by Anonymous.

    • Answer Yes, there are events on the app.

      Answered by JenniferH

  • QuestionHow many GB storage does it have.

    Asked by NancyT.

    • Answer The eufy C20 Solar SoloCam features built-in secure local storage with 8GB of eMMC memory. The storage capacity is not upgradable.

      Answered by Eufy Team

  • QuestionWhat's the difference between the C20 solocam and the S220.

    Asked by Fry.

    • Answer The main differences between the eufy C20 SoloCam and the S220 SoloCam revolve around specifications, night vision capabilities, and power solutions: ### eufy C20 SoloCam Resolution: 1080p (Full HD). Battery Life: Up to 120 days with a built-in 6,700mAh battery. Night Vision: Infrared Night Vision (Black and White). Field of View: 135°. Spotlight: Not available. Color Night Vision: Not available. Power Source: Built-in battery with long-lasting protection on a single charge. ### eufy S220 SoloCam Resolution: 2K (2560x1440), offering a sharper image. Battery Life: Up to 90 days with a 6,500mAh built-in rechargeable battery. Night Vision: Infrared Night Vision (Black and White). Field of View: 135°. Spotlight: Not available. Color Night Vision: Not available. Power Solutions: Integrated solar panel for recharging (requires at least two hours of direct sunlight per day). Smart Features: Expandable local storage with HomeBase 3 compatibility. ### Key Highlights of Each: C20 SoloCam: Optimized for long battery life and essential functionality without solar integration. S220 SoloCam: Higher resolution with an integrated solar panel, making it more sustainable for outdoor deployments. Both cameras are weatherproof with an IP67 rating and do not require monthly fees for video storage.

      Answered by Eufy Team