Main Content

Questions & Answers

Page Showing 1-7 of 7 questions
  • QuestionDoes it work with HomeBase 2 model?

    Asked by Ben.

    • Answer how to connect

      Answered by Anonymous

  • QuestionDoes it have to be connected to WiFi ?

    Asked by Dew.

    • Answer The eufy Indoor Cam 2K Pan & Tilt does require a connection to WiFi to function. However, it only supports a 2.4GHz WiFi network and does not work with a 5GHz WiFi network.

      Answered by Eufy Team

  • QuestionWhat kind of wifi network will this product connect to? 2.4ghz or 5ghz? Both?

    Asked by rpdoug.

    • Answer The Indoor Cam C220 supports a 2.4 GHz Wi-Fi network only. It does not support 5 GHz Wi-Fi.

      Answered by Eufy Team

  • QuestionIs this wireless ?

    Asked by Sunny.

    • Answer The eufy Indoor Cam C220 is not wireless; it is a wired camera. The camera requires a 5V/1A adapter and must be plugged in at all times for operation.

      Answered by Eufy Team

  • QuestionCan this be mounted to the ceiling?

    Asked by Dean.

    • Answer How to mount iffy E 30 camera upside down to get the picture to be right on the iPhone

      Answered by Anonymous

  • QuestionDoes this require any type of subscription?

    Asked by Morgan.

    • Answer There is no mention that the Indoor Cam C220 requires any type of subscription for its use. You can simply download the free eufy Security App, add the camera to your account, and access all the features. This camera is designed for DIY installation and does not explicitly require a subscription for its functionalities.

      Answered by Eufy Team

  • QuestionDoes this work with Homebase 3 for storage?

    Asked by Battousai.

    • Answer yes it does.

      Answered by DanielM