Questions & Answers
- Model:
- T81701W1
- |
- SKU:
- 6547265
Q: QuestionIs this camera it have one month the record video
Asked by Anonymous.
- A:Answer The eufy S340 Outdoor Solar Powered 3K PTZ Security Camera does not provide continuous recording for a month since its recording is based on motion detection and the associated recording settings. The recording duration and battery life depend on the frequency of motion detection and the selected recording settings. For example, under normal circumstances, with solar charging and average motion detection, the camera can sustain operation with unlimited protection. However, to record for extended periods, the detection interval and recording length may need to be manually configured, which could result in faster battery depletion. If you are looking for uninterrupted 24/7 recording, consider pairing certain eufy cameras, such as eufyCam E330, with a eufy HomeBase 3 to support this feature. However, the specific S340 model, like other battery-powered cameras from eufy, is optimized primarily for event-based recordings rather than continuous recording for an entire month.
Answered by Eufy Team
Q: QuestionCan I watch camera activity from my TV? And be notified of activity on the TV if motion is detected? And maybe even control cameras via tv?
Asked by Gtm.
- A:Answer The eufy S340 Outdoor Solar Powered 3K PTZ Security Camera supports integration with Amazon Alexa and Google Assistant. This means you can potentially watch camera activity and control the camera using smart devices compatible with these assistants. However, whether it supports direct interaction through your TV depends on the specific capabilities of your TV (e.g., apps or features for Amazon Alexa or Google Assistant integration).
Answered by Eufy Team
Q: QuestionIs this camera compatible with starlink internet
Asked by Anonymous.
- A:Answer The eufy - S340 Outdoor Solar Powered 3K PTZ Security Camera with Dual Lens, also referred to as the SoloCam S340/E30, operates on a 2.4GHz WiFi network. Typically, if the Starlink internet service supports 2.4GHz WiFi connectivity, this camera could be compatible with Starlink for network access. However, the compatibility heavily depends on the specific setup details of your Starlink internet connection. If special configurations are required, ensure that the 2.4GHz WiFi frequency is accessible for proper functionality of the device.
Answered by Eufy Team
Q: QuestionDoes this camera have 2 way audio
Asked by Chris.
- A:Answer Yes, you can listen to what is happening around the camera and you can use the eufy app and the microphone in your phone to talk back thru the camera
Answered by curaloco
Q: QuestionWhat type of SIM card does this camera use?
Asked by Javy.
- A:Answer Based on the provided information, the eufy 4G Starlight Camera typically includes an EIOTCLUB SIM Card if purchased in the US, UK, or EU. However, there is no specific mention of a SIM card requirement for the eufy S340 Outdoor Solar Powered 3K PTZ Security Camera. Therefore, it seems likely that this camera model does not rely on a SIM card for its operation and probably uses WiFi connectivity for functionality. If you have additional details or require further clarification, let me know, and I will assist!
Answered by Eufy Team
Q: QuestionDo you need to purchase a home base for this camera? Can you access footage with your phone or computer without a home base? Do you need a monthly subscription? If so, how much does it cost?
Asked by Lori.
- A:Answer No need to have a home base for the camera. Yes you can access footage thru your eufy phone app without the home base. No monthly subscription. Cost depends on the time of the year (holidays vs rest of year pricing)
Answered by curaloco
Q: QuestionCAN THE SOLAR PANELS BE REPLACED WHEN WORN OUT?
Asked by GARY.
- A:Answer Yes, the solar panels can be replaced by eufy solar panels
Answered by curaloco
Q: QuestionWill this camera work with google home to store recorded footage/
Asked by Curtis.
- A:Answer The SoloCam S340 Security Camera supports integration with Google Assistant, allowing voice control and basic smart home functionality. However, this camera is not designed for continuous 24/7 recording with any system, including Google Home. It only records upon detecting motion and alerts your phone accordingly, which helps conserve its battery life.
Answered by Eufy Team
Q: QuestionDoes this camera work with the Cove security sys?
Asked by B.
- A:Answer Based on the available information, there is no specific mention of the compatibility of the "eufy - S340 Outdoor Solar Powered 3K PTZ Security Camera" with the Cove security system. The camera supports AI functionalities such as human and vehicle detection, works with Alexa and Google Assistant, but does not list integration with third-party security systems like Cove. To ensure compatibility, it's recommended to check the security system's requirements or technical specifications for supported devices and integrations or consult Cove's platform directly.
Answered by Eufy Team
Q: QuestionIs camera operated with a SIM card
Asked by Rosa.
- A:Answer No this is a wifi camera.
Answered by Manny
Q: QuestionCan I buy the solar panel by itself? Mine quit working and I need it to work. Do I need to change the batteries out at some point? How do I charge it without the solar panel without having to take the camera down ever 2 days?
Asked by JenniferD.
- A:Answer Yes, you can purchase a solar panel separately for your eufy S340 Outdoor Solar Powered 3K PTZ Security Camera. Make sure the panel is compatible with your device. Regarding the batteries, it is generally not necessary to change the internal batteries of the camera frequently as they are rechargeable. However, if the battery performance significantly degrades over time, you may need to consider replacing them. To charge the camera without the solar panel and without taking it down every two days, you may use an external power source, such as a USB charger, if the camera supports it. Ensure the power connection is waterproof if the camera is placed outdoors.
Answered by Eufy Team

Q: QuestionCan this eufy s340 recording 24/7 and how to setup
Asked by JoseM.
- A:Answer The eufy S340 Outdoor Solar Powered 3K PTZ Security Camera does not support 24/7 continuous recording. This is because it operates on a battery-powered system, which is a common limitation for such devices. Only specific eufy devices like Indoor Cams or wired outdoor cameras support 24/7 continuous recording. If you need continuous recording, you may want to consider a wired eufy device or ensure the camera is compatible with HomeBase and additional storage options for extended recording durations.
Answered by Eufy Team

Q: QuestionCan this camera be added to cameras already being monitored by another service?
Asked by Anonymous.
- A:Answer Based on the information provided, there is no indication or feature mentioned about the SoloCam S340/E30 being able to integrate with cameras monitored by another service. The SoloCam S340/E30 functions as a standalone security camera with its own features, including high-resolution imaging, AI abilities like human and vehicle detection, two-way communication, and compatibility with Alexa and Google Assistant for smart control. Typically, compatibility with third-party monitoring systems would depend on whether those systems support integration with this specific camera model. If you are looking to use this camera with another monitoring service, it would be essential to check if the monitoring service supports integration with Anker's eufy security cameras.
Answered by Eufy Team

Q: QuestionWhat is the IP rating it says it’s only good to -4 We are in a area that gets down to -30 f
Asked by Rgs.
- A:Answer The eufy Security products, like the Outdoor Cam and various eufyCams, are generally operational in temperatures ranging from -4°F to 122°F (-20°C to 50°C). If you are in an area that gets down to -30°F, please note: If the temperature drops below -4°F (-20°C), the product remains operational. However, the battery chemistry will be affected, potentially resulting in lower battery levels and shorter battery life during these extreme cold conditions. The product should resume normal battery functionality once the temperature rises. The eufy SoloCam S40 and the 4G Starlight Camera have a waterproof IP rating of IP67, which means they are designed to withstand harsh weather conditions, including heavy rain and snow.
Answered by Eufy Team

Q: QuestionI have unlimited data on my phone will this work for your cameras?
Asked by Ron.
- A:Answer Yes as it works off the app
Answered by Wrench
Q: QuestionWhy won't Best Buy deliver my Black Friday order when they are showing stock and deliveries available to purchase today (at a much higher price) nearly a week after my order was made?
Asked by SteelPantherLikesBoobs.
- A:Answer Sorry please confirm with Best Buy support team with your shipping concern.
Answered by Eufy Team

Q: QuestionHow well does this do in snowy weather?
Asked by AleAngel.
- A:Answer The eufy Security - S340, also known as the SoloCam S40, is designed with a waterproof rating of IP67, making it capable of withstanding heavy rain and snow. However, if temperatures drop below its operating range of -4°F to 122°F (-20°C to 50°C), its functionality may be temporarily affected due to the built-in lithium-ion battery. Once temperatures return to within the operating range, the camera will automatically resume normal operation. Additionally, in cold weather, the Passive Infrared (PIR) motion detection sensor may operate less sensitively, so it is recommended to increase the motion detection sensitivity during winter.
Answered by Eufy Team

Q: QuestionWhat happens if I don’t have internet
Asked by Brodie.
- A:Answer You can download the app and get live feed on your phone and control so much!
Answered by Kaeser1
Q: QuestionDoes this have a light..like a floodlight or will I have to keep my original light source and install this on the side?
Asked by Reese.
- A:Answer The camera does have a “spotlight”, however it is not very bright and has limited reach. The night vision is excellent! Good clarity and reach. If you want color vision at a distance I would recommend installing an additional solar motion spotlight.
Answered by Anonymous
Q: QuestionCan this camera use cell service in place of WiFi
Asked by Dseaf.
- A:Answer This one cant but theres a 4g version that can
Answered by RoggyH
































