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Q: QuestionHow do you get your cameras to record from 25-30 feet coming forward in lieu of from the camera going out? Detection sensitivity is set at 6 for "all motions" however the camera does not record. Also, tried to set up an Activity Zone with no luck.

Asked 2 years ago by Eufyuser.

• A:Answer To enhance motion detection for objects approaching the camera directly from 25-30 feet, you can try the following steps for your eufyCam 2 Pro: Optimal Mounting and Adjustment: Ensure the camera's height and angle allow it to cover the desired area where motion will occur. The motion sensor works best for objects that are moving laterally within the field of view, up to a range of 25-30 feet (8-10 meters). For direct forward motion, adjusting the camera angle downwards slightly may help. Check Activity Zone Setup: Double-check the activity zone to ensure it correctly reflects the targeted area. You can customize it in the eufySecurity app. Sensitivity Settings: Increase the motion detection sensitivity further if possible, even though you’ve already set it at 6 for "all motions." Test Motion Detection: Use the “Motion Detection Test” feature in the app to precisely identify the areas that trigger the camera. You can access this by going to: `My Devices > Select Camera > Camera Settings > Motion Detection`. Video Recording and Alerts: Ensure options for “Video Record” and “Push Notifications” are enabled under the selected security mode to capture and notify you about the motion detected. Other Recommendations: If problems persist, try removing the camera and re-adding it in the app to reset configurations. The camera works best with objects moving laterally across the camera's field. Continuous adjustments and testing may be required to ensure the optimal setup.

  Answered 10 months ago by Eufy Team

  
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