Questions & Answers
- Model:
- T8171121
- |
- SKU:
- 6635989
Highly rated by customers for: Overall Performance, Installation Ease, Video Quality
$149.99Your price for this item is $149.99
Page Showing 1-13 of 13 questions
Q: QuestionCan this camera be used to watch what is going on through a roku tv like the roku cameras using wifi
Asked by Geofrog.
- A:Answer No, this eufy SoloCam E30 cannot directly stream to a Roku TV interface in the same seamless way a Roku-branded camera can.
Answered by Eufy Team
Q: QuestionWill this product work with my windows laptop operating system?
Asked by onnoc.
- A:Answer The eufy SoloCam E30 camera is designed to work with the eufySecurity app, which is available for download on mobile devices through the App Store (iOS) or Google Play (Android). The camera communicates through the app for setup and management using a Wi-Fi connection. While you can potentially access cloud storage or features via web browsers on a laptop running a Windows operating system, the core functionality of the device, including setting it up and managing it, is primarily done through the mobile eufySecurity app. Therefore, it is not directly designed to operate with a Windows laptop's operating system as a primary interface.
Answered by Eufy Team
Q: QuestionDOES THIS CAMERA HAVE AN IP RATING ?
Asked by jimbo.
- A:Answer The eufy SoloCam E30 does not have a specific IP rating mentioned directly in the knowledge fragments. However, other models in the SoloCam series, such as the E20 and E40, have an IP65 rating, which protects against low-pressure water jets and water spray. Meanwhile, some other models, like the L20 and S40, feature an IP67 rating, offering enhanced protection against heavy rain, snow, and dust. It is advisable to consult the product specifications on the retailer's webpage or product manual for confirmation regarding the exact IP rating of the SoloCam E30.
Answered by Eufy Team
Q: QuestionIs there any other way to view video that is stored besides the app?
Asked by LyQu.
- A:Answer The primary way to view stored videos is through the eufy Security app. Videos can be stored on SD cards, cloud storage, or local storage devices, and the app allows you to access and manage them. For desktop users, live videos can be viewed via the web portal, though historical recordings are currently not supported unless you are using cloud storage.
Answered by Eufy Team
Q: QuestionDoes the solar panal have an extension cord/cable that would allow panel to be place in more direct view of the sun? If so, how much cord?
Asked by Griot100.
- A:Answer Yes, Anker solar panels do include extension cables that allow for more flexibility in positioning the panels for optimal sun exposure.
Answered by Eufy Team
Q: QuestionCAN I WATCH IN REAL TIME WHAT THE CAMERA SEES?
Asked by QUESTIONER.
- A:Answer Yes, with the referenced cameras like the eufy SoloCam models (e.g., E40, S40, L40, S220 SoloCam), you can watch in real time what the camera sees. These cameras are designed to connect via a 2.4 GHz WiFi network and offer functionalities such as secure local storage, two-way audio, and instant mobile alerts to access live video feeds through the eufySecurity app. Ensure your WiFi network reaches the camera installation location for uninterrupted live viewing.
Answered by Eufy Team
Q: QuestionHow is the battery recharged?
Asked by VictorHugo.
- A:Answer There is an included solar cell that charges the battery continuously if you mount it in the right place and weather allows. The battery will still lose capacity over time. If you can't use the solar cell, then you can charge it like any normal USB C device.
Answered by CMiW
Q: QuestionI don’t understand if this is solar powered or battery powered. If it is battery powered, what type of battery? also, I am not sure how the storage works. How are the recordings viewed ?
Asked by VictorHugo.
- A:Answer The eufy SoloCam E30 is a versatile outdoor security camera that offers both solar-powered and battery-powered options. It does not include an integrated solar charging feature, but you can connect it to a separate solar panel for power. The camera is equipped with a 10,000mAh rechargeable battery, which provides up to 3 months of battery life when used without external charging. For storage, the SoloCam E30 comes with 8GB internal EMMC local storage, which allows for approximately 2 months of usage without needing external cloud storage or NAS compatibility. Recorded footage can be viewed directly through the eufySecurity app. Through the app, you can easily access recordings and manage the device's settings. Let me know if you need further clarification!
Answered by Eufy Team
Q: QuestionHow long will the battery last once charged?
Asked by AllenR.
- A:Answer Last forever, as long as the panel gets charged by the sun or gets contact of the of the bright light
Answered by LeoG
Q: Questioncan you use a SD card for video storage
Asked by Anonymous.
- A:Answer Yes! You don't need to use cloud storage, or pay a monthly fee if you don't want to.
Answered by CMiW
Q: QuestionWhat's the capacity of the internal storage? Can the camera be set to record only when motion is sensed? What is the optimal height to install the camera at?
Asked by Eagle.
- A:Answer Internal Storage Capacity: The eufy SoloCam E30 features a built-in 8GB eMMC memory for storing video recordings. The storage capacity is not upgradable. Motion-Based Recording: Yes, the eufy SoloCam E30 can be set to record only when motion is detected. This functionality helps save storage space and ensures critical moments are captured when activity occurs. Optimal Installation Height: It is recommended to install the camera between 7-10 feet (2-3 meters) above the ground with a downward angle of no more than 30 degrees. This ensures optimal motion detection and video capture. Feel free to reach out if you have more questions!
Answered by Eufy Team
Q: Questiondoes this work with WiFi 6? do you need to purchase homebase for it to work?
Asked by liindajean.
- A:Answer The eufy SoloCam E30 works with a 2.4GHz WiFi network, but it does not support WiFi 6. Therefore, while it can connect to a 2.4GHz network broadcasted by a WiFi 6 router, it won't utilize the specific benefits of WiFi 6. Additionally, you do not need to purchase a HomeBase for it to work. The SoloCam E30 is a standalone camera with secure local storage built-in, and it does not require any additional hardware like a HomeBase.
Answered by Eufy Team
Page 1, Showing 1-13 of 13 questions
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